PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Bosch and KitchenAid as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Bosch
1.7
Bosch
KitchenAid

Bosch and KitchenAid Overview

Total reviews 579 1270
Company responses 0 0
Issues resolved 3 13

Bosch and KitchenAid Consumer Ratings

Rank
675 out of 2839 in Appliances and Electronics category
127 out of 534 in Kitchen and Cooking category
Customer service
525 in category
111 in category
Product or Service Quality
579 in category
129 in category
Price Affordability
719 in category
132 in category
Value for money
626 in category
120 in category

Bosch and KitchenAid Rating Details

Customer service
1.4
(154 reviews)
1.4
(453 reviews)
Reviewer's quote

I called the Bosch customer service and they gave me the cost of a service call and the labour for the repair not including the cost of the parts which confirmed what was said in the forum about repair cost. I asked customer service if they could stand by their product since the microwave is so...

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...Poor and unacceptable customer service. I will not be purchasing another kitchen appliance. Unfortunately I already have a range, mixer and other appliances by kitchen aide...

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Product or Service Quality
1.5
(154 reviews)
1.4
(420 reviews)
Reviewer's quote

...Their customer service is so bad. They called me to select a new model then called me back and said they changed their mind. The circulator pump melted under the dishwasher and they just want to change the pump without finding out what the problem is which is likely a faulty heating element...

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...The stove door was crooked and it was deemed by their service tech who came to evaluate that is wasn't cosmetic it was defective. Kitchen Aid said change the hinge, not the hinge the oven interior was damaged cracked. They will pay a tech who stated it will take 5 hours to dismantle the stove ..

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Price Affordability
1.8
(142 reviews)
2
(332 reviews)
Reviewer's quote

...YOU ARE ALSO REFUNDING A PRICE BELOW THE MARKET (which was one of the expensive ones on the market when we bought that. With the money you gave I can not buy a simple one)..

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I ask her why the price is so high? The site shows much lease price? She responded with an attitude that is our price..

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Value for money
1.6
(141 reviews)
1.6
(362 reviews)
Reviewer's quote

...BOSCH is an awful, unhelpful company who don't care about customers, they want you to spend more money with them 9on inspectors and engineers. My answer is No..

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...Rcwilley and kitchen aid never retuned phone calls paid good money poor service bate and switch worst experience never product again! Called looking for someone who knows how to fix it or replace it know one cares. r..

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Bosch and KitchenAid Pros and Cons

Pros
  • Dishwasher quietness
  • Very quiet stylish & cleans well
  • Quietness
  • Look of product
  • Reputation
  • Design look of product
Cons
  • Poor quality customer service and repairs service
  • Dont stand behind their product
  • Poor service
  • Customer service
  • Defective products
  • Quality of products and customer service

Bosch and KitchenAid Most Positive Reviews

Top rated reviews
5

I purchased a Bosch dishwasher from Lowe's because I was told I would receive 2 rebates. One was for installation $125...

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5

My sister bought expensive kitchen aid 5 door refrigerator freezer broke soon after. Rcwilley repair man came numerous...

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5

Your email says "pissedconsumer". I am definitely NOT a pissed consumer, but I need help and I don't know where to go....

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5

Can opener did not work properly. I bought 3 of them and was not able to easily open the cans. Called toady and...

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Bosch and KitchenAid Most Critical Reviews

Lowest rated reviews
1

We purchased a BOSCH dishwasher to be installed in a brand new home. The unit worked for 2 weeks, then we called for ser...

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1

I bought a Kitchen Aid in November 2012. A Bray and Scraff technician has been to my house TWICE, replacing expensive an...

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1

DON'T BUY BOSCH APPLIANCES! I have a HMV3053C Over the Range Bosch Microwave that has an August, 2017 manufactured...

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1

Same thing....*** board that no one can get and an inoperable fridge. It is unreal to think a company like kitchenaid w...

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Bosch and KitchenAid Latest Reviews

Recent published reviews
No votes

They promised to switch out a dishwasher and they still haven't a year later. Customer service has been rude, nasty and...

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1

bought 2 complete kitchens 2 dishwashers, 2 microwaves, 2 refrigerators 2 stoves. Remodeled 2 kitchens and one took...

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1

Bosch promised to replace a defective dishwasher a year ago which they still haven't done. Their customer service is so...

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No votes

Fixing a part on a brand new KitchenAid dishwasher thats two months old that apparently apart broke on it they fixed it...

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