PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Kenmore and Bosch as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Kenmore
Bosch

Kenmore and Bosch Overview

Total reviews
185
428
Company responses
0
0
Issues resolved
0
1

Kenmore and Bosch Consumer Ratings

Rank
441 out of 1794 in Appliances and Electronics category
356 out of 1794 in Appliances and Electronics category
Customer service
304 in category
206 in category
Product or Service Quality
359 in category
286 in category
Value for money
356 in category
299 in category
Exchange, Refund and Cancellation Policy
301 in category
242 in category

Kenmore and Bosch Rating Details

Customer service
1.2 (82 reviews)
1.5 (76 reviews)
Reviewer's quote

...This is not good customer service. Every time I call I get someone in India who I can barely understand. I wasn't offered a discount for my inconvenience...

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Their customer service sucks! I've emailed them four times and all they have done is respond to the first one with a generic email saying they would review my complaint. I tried calling them today and of course got put on hold and was informed there would be unusually long wait times. Did I mention...

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Product or Service Quality
1.1 (80 reviews)
1.4 (83 reviews)
Reviewer's quote

...This morning (May 25), I got an email saying that they have to "delay the order due to a change in product availability". This email has no return email address or phone number. What is wrong with this screwball company??..

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Bosch has terrible customer service and price gouges for service. I WILL NEVER buy from Bosch nor contact them for service ever again. They should be ashamed of their poor customer service and faulty products..

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Value for money
1.3 (78 reviews)
1.6 (68 reviews)
Reviewer's quote

We purchased a new Kenmore Elite refrigerator 6 years ago and the fuse on the control board failed. Kenmore deigned the fridge so that the fuse itself could not be replaced and the entire control board needs to be replaced, which is $460 just for the board!! That is half the price of the fridge -...

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...Here we are in November 2018 and it totally burnt out!! All that money. If you want a service man to come out its over $300 just to look at it then $30 per half hour. Are you kidding me...

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Exchange, Refund and Cancellation Policy
1.1 (72 reviews)
1.3 (55 reviews)
Reviewer's quote

...They should be ashamed to put out that kind of junk and they should give me a refund. Not holding my breath..

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...He was rude and proceeded arguing about how dare I question the company policy. They also wanted a zero invoice when I bought multiple items as a part of the transaction and explained that the remainder was for a fridge. They still made me go back and get the invoice from good guys...

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Kenmore and Bosch Pros and Cons

Pros
  • If i could give them a zero i would
  • Easy to purchase
  • Service technician
  • Dishwasher quietness
  • Quietness
  • Very quiet
Cons
  • Do not value customers
  • Cheap quality
  • Poor customer service
  • Dont stand behind their product
  • Poor quality customer service and repairs service
  • Poor quality

Kenmore and Bosch Most Positive Reviews

Top rated reviews
5

Hello all,
We brought the Kenmore refrigerator on 09/02/12
Model 795.72063.112
Serie no. 207KR01790
$3,801.87 + $873,74 on 1...

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5

If you are thinking about buying a Bosch dishwasher, think again and buy an U.S. made dishwasher because the foreign one...

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4.8

Let me start off by saying, I would like to know where did all the very unsatified consumers purchase their appliances,...

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5

I got a 12v Bosch drill and impact driver kit for Christmas in 2010. It came with a charger and 2 batteries. I have...

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Kenmore and Bosch Most Critical Reviews

Lowest rated reviews
1

I bought a Kenmore Top-Loading washer (1102011310) 13 months ago. One month past its warranty, it began malfunctioning....

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1

Bosch company sent us to an "authorized repair service" for loss of refrigeration. Despite $400 repair and new computer...

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1

I am going through a nightmare trying to get installation of another water heater. I have been given the run around for...

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1

I had the worst experience with this company, I want everyone to know how awful Bosch treat their customers. I...

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Kenmore and Bosch Latest Reviews

Recent published reviews
No votes

I bought this from sears jan 2019. The service technician said it was a main pcb and would cost over 600 to repair. Im...

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1.2

Have had multiple service men out who tell me there is "nothing wrong with the machine." It runs through a 2-hour cycle...

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1

I nave NEVER heard from anyone at Kenmore. I did find a phone number by Googling for it and got in touch with them that...

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1.7

Have never had clean dishes. Have use all different pods. Eats yo the rinse agent like you would not believe. Piece of...

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Kenmore and Bosch Products and Services

Most reviewed product and services
  • Kenmore Refrigerator (122 reviews)
  • Kenmore Washing Machine (67 reviews)
  • Kenmore Dishwasher (29 reviews)
  • Bosch Dishwasher (190 reviews)
  • Bosch Customer Care (11 reviews)
  • Bosch Cooktop (3 reviews)