PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Bosch and Kenmore as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Bosch
Kenmore

Bosch and Kenmore Overview

Total reviews 444 207
Company responses 0 0
Issues resolved 1 0

Bosch and Kenmore Consumer Ratings

Rank
370 out of 1813 in Appliances and Electronics category
474 out of 1813 in Appliances and Electronics category
Product or Service Quality
309 in category
376 in category
Price Affordability
417 in category
410 in category
Customer service
216 in category
309 in category
Style and Design
216 in category
309 in category

Bosch and Kenmore Rating Details

Product or Service Quality
1.4 (91 reviews)
1.1 (93 reviews)
Reviewer's quote

...I have contacted Bosch several times only to be told get a service call. It's a manufacture defect and needs to be replaced. now they said to provide a proof of purchase, and said it is not under warranty anymore...

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...Why should we have pay for an obviously faulty product. The ice maker has also broken 3 times. We will NEVER buy another kenmore product and since its an lg compressor we will not buy an lg either..

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Price Affordability
1.8 (82 reviews)
1.9 (81 reviews)
Reviewer's quote

Because most the appliance where line 800 they were supposed to be eligible for a rebate, and that was one of the consideration when comparing the price. After waiting months and months for some of the items being out of inventory, discontinued and replaced by other models, and other problems all...

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...fridge so that the fuse itself could not be replaced and the entire control board needs to be replaced, which is $460 just for the board!! That is half the price of the fridge - not including the installation! Six years this fridge lasted - 6 years! Kenmore and sears should be ashamed at peddling this garbage to their...

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Customer service
1.4 (81 reviews)
1.2 (96 reviews)
Reviewer's quote

...I was hung up on by their customer service after waiting 20 minutes. When I called back they told me to call later. When I got on line and waited 45 minutes for an online chat with customer service, they referred me to the phone number that hung up on me...

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The technician that was sent out to repair my washer was rude, lacked customer service skills, and was discriminatory. These companies represent your company. I have been trying to get my washer fixed for over a month now, and each time they keep sending the same technician with the negative...

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Style and Design
2.7 (76 reviews)
2.3 (75 reviews)
Reviewer's quote

This is a design issue as the igniter module sits unprotected from heat above the oven and below the burners. Also, the smaller burners will no long boil anything. Bosch would not reimburse the two different service company(s) that investigated or attempted repairs under warranty during 3 different...

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...A different tech came out and soldered wires at the bottom of the door and told us it was a flaw with the design. He also mentioned that the first tech should have checked this before he left because this was a known issue. Now the ice maker stopped working again on 3/2/2018...

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Bosch and Kenmore Pros and Cons

Pros
  • Dishwasher quietness
  • Quietness
  • Very quiet stylish & cleans well
  • If i could give them a zero i would
  • Easy to purchase
  • Easy to use
Cons
  • Poor quality customer service and repairs service
  • Dont stand behind their product
  • Faulty machine
  • Do not value customers
  • Poor customer service
  • Cheap quality

Bosch and Kenmore Most Positive Reviews

Top rated reviews
5

If you are thinking about buying a Bosch dishwasher, think again and buy an U.S. made dishwasher because the foreign one...

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5

Hello all,
We brought the Kenmore refrigerator on 09/02/12
Model 795.72063.112
Serie no. 207KR01790
$3,801.87 + $873,74 on 1...

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5

I got a 12v Bosch drill and impact driver kit for Christmas in 2010. It came with a charger and 2 batteries. I have...

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4.8

Let me start off by saying, I would like to know where did all the very unsatified consumers purchase their appliances,...

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Bosch and Kenmore Most Critical Reviews

Lowest rated reviews
1

Bosch company sent us to an "authorized repair service" for loss of refrigeration. Despite $400 repair and new computer...

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1

I bought a Kenmore Top-Loading washer (1102011310) 13 months ago. One month past its warranty, it began malfunctioning....

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1

I had the worst experience with this company, I want everyone to know how awful Bosch treat their customers. I...

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1

I am going through a nightmare trying to get installation of another water heater. I have been given the run around for...

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Bosch and Kenmore Latest Reviews

Recent published reviews
No votes

NPurchased a Bosch refrigerator in June 2020 . Today (Sept 28 2020) repairman has come to House 2xs to fix a problem...

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3.4

I tried online four times to order dishwasher and each time I got to order it said sears had problem with page.
I called...

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1

We bought a dishwasher in January and from the get go it was a lemon. The customer service reps were outrageously bad....

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1

Bought a kenmore elite refrigerator in 2014. Compressor broke in 2017. Now almost 3 years to the day it has broken...

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Bosch and Kenmore Products and Services

Most reviewed product and services
  • Bosch Dishwasher (195 reviews)
  • Bosch Customer Care (11 reviews)
  • Bosch Refrigerator (5 reviews)
  • Kenmore Refrigerator (128 reviews)
  • Kenmore Washing Machine (67 reviews)
  • Kenmore Dishwasher (29 reviews)