PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Shipito and Borderlinx as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Shipito
Has Verified Representatives
1.8
Shipito
Borderlinx

Shipito and Borderlinx Overview

Total reviews 82 5
Company responses 24 0
Issues resolved 2 0

Shipito and Borderlinx Consumer Ratings

Rank
108 out of 1087 in Transportation and Logistics category
226 out of 1087 in Transportation and Logistics category
Customer service
112 in category
398 in category
Product or Service Quality
131 in category
361 in category
Website
99 in category
142 in category
Exchange, Refund and Cancellation Policy
124 in category
345 in category

Shipito and Borderlinx Rating Details

Customer service
1.4 (44 reviews)
1 (3 reviews)
Reviewer's quote

Can't reach anyone in customer service. No one even manning chat feature up till 6 as stated..

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...There is no point as customer you get no service they give empty promises and fake everything. never order from them again!..

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Product or Service Quality
1.3 (44 reviews)
1 (3 reviews)
Reviewer's quote

When I began using them the service was of an acceptable standard, the cost wasn't too high and the packages arrived reasonably promptly. Then prices increased and they began to do things like the rounding up of weights for shipping cost calculations, a cheap trick. It took longer for parcels to...

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I find borderlinx service to be extremely poor. For all who wish to use borderlinx please read this warning. I had previously purchased Meltonian Shoe Cream from Amazon and had it delivered to where I'm staying using borderlinx with no issue...

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Website
2.1 (40 reviews)
1.8 (4 reviews)
Reviewer's quote

...They could have said hey we opened your package and we classify it as perfume(even though the website description says differently) and as result can't ship, sorry for the inconvenience but no. They were sneaky. On the package at pickup was also a huge "COLOGNE, liquid" and an inspection sticker...

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TAKE ME OFF THIS EMAIL DISTRIBUTION LIST IMMEDIATELY! I HAVE UNSUBSCRIBED UNSUBSCRIBED UNSUBSCRIBED UNSUBSCRIBED A HUNDRED MILLION TIMES ALREADY. AND I STILL GET *** *** EMAIL FROM YOU STUPID***TAKE ME OFF THIS EMAIL DISTRIBUTION LIST IMMEDIATELY! I HAVE UNSUBSCRIBED UNSUBSCRIBED UNSUBSCRIBED...

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Exchange, Refund and Cancellation Policy
1.2 (36 reviews)
1 (2 reviews)
Reviewer's quote

...claiming), that the parcel I have paid to be shipped with tracked service (DPD) is considered lost a I have no no right to ask for reimbursement or postage refund at least! Doesn’t really matter if you pay more for postage as they are responsible for nothing. So not only you’re robbed of your goods but you even lose the money you’ve paid them!...

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All of a sudden everyday I get about a dozen spam emails from this company. I click on 'unsubscribe' to no avail and I ever wrote them at the physical address listed on the bottom of the emails. The letter was returned to to undeliverable address. Additionally, I wrote to the address at the bottom...

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Shipito and Borderlinx Pros and Cons

Pros
  • Good idea
  • First contact was good assurance was provided all would be fine
  • Shipping rates were better than most i had found
  • To i i o
Cons
  • Uncooperative service
  • Unreasonable delays
  • Thieves
  • Waiting time on chat line is over 100 minutes easily
  • H y ub

Shipito and Borderlinx Most Positive Reviews

Top rated reviews
5

Shipito informed me that Fedex required an EIN. I submitted my EIN.
Fedex apparently rejected it and informed me too late...

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No votes
4.3

When they receive a restricted item, they have the right to do not ship it
BUT, when you send them prepaid shipping label...

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No votes

Shipito and Borderlinx Most Critical Reviews

Lowest rated reviews
1

Lost a little shipment 1 year ago, that costed me 180 dollars. I let that one slip thinking it would not happen again......

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1

My items have been delivered but not updated in my suite I emailed them and no one replies. When you go on chat line...

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1

Stay away from this company, have put my account on verification after receival of my package from ralph lauren, as if...

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1

All of a sudden everyday I get about a dozen spam emails from this company. I click on 'unsubscribe' to no avail and I e...

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Shipito and Borderlinx Latest Reviews

Recent published reviews
1

I have used Shipito for a couple of years now. Primarily to buy things online in the US and ship on to me in the UK.
When...

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1

TAKE ME OFF THIS EMAIL DISTRIBUTION LIST IMMEDIATELY! I HAVE UNSUBSCRIBED UNSUBSCRIBED UNSUBSCRIBED UNSUBSCRIBED A HUNDR...

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1

Can't reach anyone in customer service. No one even manning chat feature up till 6 as stated.

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No votes

I was employed for less than 30 days and I never got paid a dime I was told 2700 month plus expenses what cost me a ***...

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Shipito and Borderlinx Products and Services

Most reviewed product and services
  • Shipito Delivery Service (28 reviews)
  • Shipito Mail Forwarding Service (7 reviews)