PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Borderlinx and MyUS as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

MyUS

MyUS

Has Verified Representatives
2.3
Borderlinx
MyUS

Borderlinx and MyUS Overview

Total reviews
5
74
Company responses
0
39
Issues resolved
0
4

Borderlinx and MyUS Consumer Ratings

Rank
211 out of 1034 in Transportation and Logistics category
70 out of 1034 in Transportation and Logistics category
Website
130 in category
83 in category
Diversity of Products or Services
86 in category
105 in category
Customer service
358 in category
133 in category
Price Affordability
166 in category
133 in category

Borderlinx and MyUS Rating Details

Website
1.8 (4 reviews)
2.2 (42 reviews)
Reviewer's quote

TAKE ME OFF THIS EMAIL DISTRIBUTION LIST IMMEDIATELY! I HAVE UNSUBSCRIBED UNSUBSCRIBED UNSUBSCRIBED UNSUBSCRIBED A HUNDRED MILLION TIMES ALREADY. AND I STILL GET *** *** EMAIL FROM YOU STUPID***TAKE ME OFF THIS EMAIL DISTRIBUTION LIST IMMEDIATELY! I HAVE UNSUBSCRIBED UNSUBSCRIBED UNSUBSCRIBED...

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to cancel the perfume order and ship the others, but he said it's already shipped and picked up by DHL (BTW: on the website says DHL express 1-4 days delivery) but DHL sent me SMS when they picked up the shipment saying 7 days to deliver, what a misleading. So Imagine this: 1- An orders cost me $25...

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Diversity of Products or Services
2 (3 reviews)
1.7 (38 reviews)
Reviewer's quote

My items have been delivered but not updated in my suite I emailed them and no one replies. When you go on chat line you have to wait as Long as 100 minutes if you are lucky or even longer. They will tell you they will update the suite and it never happen.. and then you have to go on chat line...

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... thing further more, they playing with the way they send the parcel to you to force you pay more money, they picked 2 parcels and sent it to me through postal services, i had to wait for 3 weeks, go to postal office many times until i was able to locate the packages and pick them, when i asked them about that and requested them to avoid sending packages this way, they said this what happens when you select the cheapest way, which means they want me to use more expensive ways for sending the packages, in short they want more money so again, don't deal with this company....

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Customer service
1 (3 reviews)
1.2 (46 reviews)
Reviewer's quote

I find borderlinx service to be extremely poor. For all who wish to use borderlinx please read this warning. I had previously purchased Meltonian Shoe Cream from Amazon and had it delivered to where I'm staying using borderlinx with no issue...

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...Based on the comments of their customer service it was evidently stolen in their wearhouse („which rarely happens it you don’t purchase insurance...

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Price Affordability
1.3 (3 reviews)
1.7 (40 reviews)
Reviewer's quote

No items

Unlike some other companies they declare the price of the presents and we had to pay customs for our newborn baby gifts when they finally arrived after a long wait. It has been the most frustrating experience dealing with unpractical people such as everybody working in My US. The clothes didn’t...

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Borderlinx and MyUS Pros and Cons

Pros
  • To i i o
  • Disgraceful
  • That they offered a service
  • What they promised
Cons
  • Waiting time on chat line is over 100 minutes easily
  • H y ub
  • Very bad experience
  • Worst service
  • Customer service

Borderlinx and MyUS Most Positive Reviews

Top rated reviews
No votes
5

hi
i used myus for long time , and they have great support team , i joined with free package on the first month by usin...

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No votes
4.8

If i knew it was so easy i wuld have dne this yrs ago..received my package 4 days before the delivery date..wonderful....

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Borderlinx and MyUS Most Critical Reviews

Lowest rated reviews
1

My items have been delivered but not updated in my suite I emailed them and no one replies. When you go on chat line...

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1

This *** company gave me very hard time. They lost me my package in their warehouse and they did not bother to search...

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1

All of a sudden everyday I get about a dozen spam emails from this company. I click on 'unsubscribe' to no avail and I e...

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1

I have to share my terrible experience with a shipping company to the rest of the world, so here it is!
1.1. I thought...

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Borderlinx and MyUS Latest Reviews

Recent published reviews
1

TAKE ME OFF THIS EMAIL DISTRIBUTION LIST IMMEDIATELY! I HAVE UNSUBSCRIBED UNSUBSCRIBED UNSUBSCRIBED UNSUBSCRIBED A HUNDR...

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1

I have tried to contact this company for the last month. No response to emails and the live chat window is not popping...

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No votes

I was employed for less than 30 days and I never got paid a dime I was told 2700 month plus expenses what cost me a ***...

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No votes

Cannot contact the company! Weve been charged per item and never received items! Very frustrating and there is no one...

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Borderlinx and MyUS Products and Services

Most reviewed product and services
  • Borderlinx Customer Care (2 reviews)
  • Myus Shipping Service (35 reviews)
  • Myus Delivery Service (13 reviews)
  • Myus Packing Service (3 reviews)