PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Boombah and New Balance as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Boombah

Boombah

Has verified representatives
2.2
Boombah
New Balance

Boombah and New Balance Overview

Total reviews
51
240
Company responses
9
0
Issues resolved
0
1

New Balance was first mentioned on PissedConsumer on Sep 15, 2008 and since then this brand received 240 reviews. It is 189 reviews more than Boombah received since Jul 16, 2013.

Boombah and New Balance Consumer Ratings

Rank
241 out of 2294 in Footwear and Clothing category
305 out of 2294 in Footwear and Clothing category
Exchange, Refund and Cancellation Policy
307 in category
280 in category
Customer service
193 in category
233 in category
Product or Service Quality
286 in category
357 in category

According to consumer ratings and reviews, Boombah ranks 64 points higher in the Footwear and Clothing category than New Balance. People gave Boombah 1.4 stars for Exchange, Refund and Cancellation Policy criterion in Footwear and Clothing category and it is 590 points higher than the worst rated brand in this category. At the same time, New Balance was rated 1.5 stars for Exchange, Refund and Cancellation Policy criterion in this category and it is 617 points higher than the worst rated brand in this category. If we look at Customer service criterion, than we see that Boombah has a higher rating than New Balance. Regarding Product or Service Quality criterion, consumers gave Boombah 1.9 stars and it is 68% greater than other in category. New Balance however was rated 1.7 stars and it is 60% greater than other in category.

Boombah and New Balance Rating Details

Exchange, Refund and Cancellation Policy
1.4 (29 reviews)
1.5 (70 reviews)
Reviewer's quote

THE WORST COMPANY IN REFUND / RETURN POLICIES. FIRST AND LAST PURCHASE. I PAY $19...

Zubin

I received an email on July 9 stating the shoes could not be located on order #24577/00029190702188290100 and the money would be refunded in 5-7 days. I arrived at the store to get another pair of New Balance 993 since the 990v4 was not available. I spoke with Al over the phone and expressed my...

Angela B
Customer service
1.8 (29 reviews)
1.6 (83 reviews)
Reviewer's quote

...They don't even have a toll free number to call for customer service. What kind of operation are they running? I will NEVER make the mistake of giving my money to such a shady company again. Buyers beware!..

Elesha

Poor customer service they take too long to respond when you have issues calling customer service agents don't know or keep records of your calls..

Luis B
Product or Service Quality
1.9 (25 reviews)
1.7 (90 reviews)
Reviewer's quote

...I see how Boombah works they want you to drop $70 on a new bag instead of offering an ounce of customer service. It's not a big deal I'll just take all the panels off. I ordered Demarini bags for my team last year had a couple issues and they were more than willing to make everything right...

Joseluis

...When New Balance took the manufacturing over to China their quality has many problems. In the last two years I have gone through 8 to 10 pair of New Balance shoes. One pair the glue came apart at the sole in two weeks, most lasted between 1 to 5 months...

Dave K

Boombah and New Balance Pros and Cons

Pros
  • Some of the products
  • Quality of bag
  • Easy to purchase
  • Initial fit and comfort
  • Comfort
  • Shoe support
Cons
  • Customer service
  • Paying return postage that was not my fault
  • Cannot buy new front flap
  • Customer service
  • Shoes coming apart
  • Sole seperation and poor customer support

Boombah and New Balance Most Positive Reviews

Top rated reviews
5

I like boombah it is very good

5

Have owend NB for years no problems. I generaly purchase a pair a year and use old shoes to work in field and garden. S...

Boombah and New Balance Most Critical Reviews

Lowest rated reviews
1

Ordered my daughter a pair of Women's Heather Gray Softball Pants in a size S according to their size chart and the...

1

Bought a cross trainer. Sole layer on right shoe is now separating slowly after two months or normal use. More than 30 d...

Boombah and New Balance Latest Reviews

Recent published reviews

I contacted boombah over a Boombah Superpack that was purchased at Academy Sports hoping to get a repair or some sort...

Read all 51 reviews

After accepting money, your order will never be dispatched.

Read all 240 reviews

Boombah and New Balance Products and Services

Most reviewed product and services
  • Boombah Shipping Service (8 reviews)
  • Boombah Customer Care (7 reviews)
  • Boombah Sneakers (4 reviews)
  • New Balance Shoes (106 reviews)
  • New Balance Sneakers (37 reviews)
  • New Balance 608 Sneakers (5 reviews)