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Bookvip

Travel Agencies
Has verified representatives
  • 5 ISSUES RESOLVED
  • 163 COMPANY RESPONSES
  • 246 TOTAL REVIEWS
3.4
Website
Customer service
Staff
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
  • Prices 5
  • Price 3
  • Resort was very nice 1
  • Vacation spots 1
  • Services 1

Customers don't like

  • Poor customer service18
  • Having my reservation cancelled10
  • Shady8
  • No refund7
  • Illegal practices6
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Viator

Travel Agencies
Has verified representatives
  • 6 ISSUES RESOLVED
  • 68 COMPANY RESPONSES
  • 155 TOTAL REVIEWS
  • $23K CLAIMED LOSSES
  • $343 AVERAGE LOSS
2.6
Website
Customer service
Staff
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
  • Easy to book 7
  • Ease of purchase 3
  • Ease of booking and detail 2
  • Tours 2
  • Good tours 2

Customers don't like

  • Customer service15
  • Customer care12
  • Unresponsive10
  • Customer service disaster area8
  • Terrible customer service7
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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