Start a new comparison
Delete

Bookvip

Travel Agencies
Has verified representatives
  • 5 ISSUES RESOLVED
  • 192 COMPANY RESPONSES
  • 279 TOTAL REVIEWS
3.4
Website
Customer service
Staff
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
  • Prices 5
  • Price 3
  • Services 1
  • What i was promised 1
  • Vacation spots 1

Customers don't like

  • Poor customer service9
  • Shady4
  • I do not like book vip and will never use it g3
  • Put on long hold3
  • No refund3
Delete

Viator

Travel Agencies
Has verified representatives
  • 9 ISSUES RESOLVED
  • 68 COMPANY RESPONSES
  • 249 TOTAL REVIEWS
  • $30.9K CLAIMED LOSSES
  • $328 AVERAGE LOSS
2.3
Website
Customer service
Staff
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
  • Easy to book 8
  • Ease of purchase 3
  • Good tours 2
  • Viator is totally unreliable 2
  • Tours 2

Customers don't like

  • Customer care7
  • Unresponsive6
  • Customer service5
  • Lack of service5
  • Slow customer service3
Show

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Discussion

Terms of Service
Post Comment
Cancel