Bookvip vs Travelocity

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Bookvip

Travel Agencies
Has verified representatives
  • 4 ISSUES RESOLVED
  • 154 COMPANY RESPONSES
  • 227 TOTAL REVIEWS
3.2
Website
Customer service
Staff
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
  • Prices 5
  • Price 3
  • Resort was very nice 1
  • Vacation spots 1
  • Services 1

Customers don't like

  • Poor customer service18
  • Having my reservation cancelled10
  • Shady8
  • No refund7
  • Illegal practices6

Products by Bookvip

No items

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Travelocity

Travel Agencies
  • 0 ISSUES RESOLVED
  • 553 TOTAL REVIEWS
  • $220K CLAIMED LOSSES
  • $860 AVERAGE LOSS
1.4
Website
Customer service
Staff
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
  • Will never use again 8
  • E-mail confirmation 3
  • Prices 3
  • Website 3
  • Nice customer service people 1

Customers don't like

  • Poor customer service23
  • Outright lies10
  • Horrible interaction experience7
  • Huge hassle7
  • Policies5

Products by Travelocity

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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