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Bookvip

Travel Agencies
Has verified representatives
  • 5 ISSUES RESOLVED
  • 186 COMPANY RESPONSES
  • 267 TOTAL REVIEWS
3.4
Website
Customer service
Staff
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
  • Prices 5
  • Price 3
  • Services 1
  • What i was promised 1
  • Vacation spots 1

Customers don't like

  • Poor customer service9
  • Shady4
  • Having my reservation cancelled3
  • Put on long hold3
  • No refund3
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Orbitz

Travel Agencies
  • 3 ISSUES RESOLVED
  • 367 TOTAL REVIEWS
  • $200K CLAIMED LOSSES
  • $1.1K AVERAGE LOSS
1.4
Website
Customer service
Staff
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
  • Easy to book 3
  • Price 2
  • Complaint solved after i had sent out almost 400 emails 1
  • Site filters 1
  • Easiness 1

Customers don't like

  • Customer service6
  • Ability to change4
  • Near useless website3
  • Poor contact information3
  • No refund for their mistake3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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