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Bookvip

Travel Agencies
Has verified representatives
  • 5 ISSUES RESOLVED
  • 191 COMPANY RESPONSES
  • 277 TOTAL REVIEWS
3.4
Website
Customer service
Staff
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
  • Prices 5
  • Price 3
  • Services 1
  • What i was promised 1
  • Vacation spots 1

Customers don't like

  • Poor customer service9
  • Shady4
  • I do not like book vip and will never use it g3
  • Put on long hold3
  • No refund3
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Onetravel

Travel Agencies
  • 2 ISSUES RESOLVED
  • 242 TOTAL REVIEWS
  • $86.5K CLAIMED LOSSES
  • $874 AVERAGE LOSS
1.3
Website
Customer service
Staff
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
  • Easy use of website 1
  • Great web site 1
  • Last representative i spoke to 1
  • Low price 1
  • This company and responsible 1

Customers don't like

  • Scam data on website4
  • Difficulty getting refund4
  • Price fraud4
  • Service3
  • Very poor customer service2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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