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Bookvip

Travel Agencies
Has verified representatives
  • 4 ISSUES RESOLVED
  • 156 COMPANY RESPONSES
  • 231 TOTAL REVIEWS
3.4
Website
Customer service
Staff
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
  • Prices 5
  • Price 3
  • Resort was very nice 1
  • Vacation spots 1
  • Services 1

Customers don't like

  • Poor customer service17
  • Having my reservation cancelled10
  • No refund7
  • Shady7
  • Illegal practices6
Delete
  • 0 ISSUES RESOLVED
  • 30 TOTAL REVIEWS
  • $8.7K CLAIMED LOSSES
  • $724 AVERAGE LOSS
1.0
Website
Customer service
Staff
Discounts and Special Offers
Exchange, Refund and Cancellation Policy

No items

Customers don't like

  • Poor customer service4
  • Certified mail requirement3
  • Dishonesty policies practices3
  • Customer service is not existant2
  • Fact that they required response by certified mail2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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