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Bookvip

Travel Agencies
Has verified representatives
  • 5 ISSUES RESOLVED
  • 195 COMPANY RESPONSES
  • 289 TOTAL REVIEWS
3.4
Website
Customer service
Staff
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Prices 5
  • Price 3
  • What i was promised 1
  • Vacation spots 1
  • Services 1

Customers don't like

  • Poor customer service9
  • Shady4
  • Put on long hold3
  • No refund3
  • I do not like book vip and will never use it g3
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Lbf Travel

Travel Agencies
  • 0 ISSUES RESOLVED
  • 117 TOTAL REVIEWS
  • $63.9K CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
1.1
Website
Customer service
Staff
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Very irritating and impossible to deal with 1
  • Intial converastion 1

Customers don't like

  • No communication about flight time change3
  • Customer service2
  • Cancelled tickets with no previous contact2
  • No actual service received from customer service1
  • Difficulty contacting customer service1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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