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Bookvip

Travel Agencies
Has verified representatives
  • 5 ISSUES RESOLVED
  • 176 COMPANY RESPONSES
  • 253 TOTAL REVIEWS
3.5
Website
Customer service
Staff
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
  • Prices 5
  • Price 3
  • Resort was very nice 1
  • Vacation spots 1
  • Services 1

Customers don't like

  • Poor customer service18
  • Having my reservation cancelled10
  • Shady8
  • No refund7
  • Illegal practices6
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Lbf Travel

Travel Agencies
  • 0 ISSUES RESOLVED
  • 111 TOTAL REVIEWS
  • $60.7K CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
1.1
Website
Customer service
Staff
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
  • Nothing in retrospect 1
  • Very frustrating experience 1
  • Very irritating and impossible to deal with 1
  • Worse experience ever 1

Customers don't like

  • Arrogance2
  • No actual service received from customer service2
  • Cancelled tickets with no previous contact2
  • Difficulty contacting customer service2
  • Paying for reserved seats when i actually had no seats reserved1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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