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Hotwire

1.4
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  • 0 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 227 TOTAL REVIEWS
Rank
105 out of 588
in Travel Agencies category
Rating Details
Customer service
Exchange, Refund and Cancellation Policy
Website
Product or Service Quality
Staff
Statistics of Customer Service Calls
  • TOTAL CALLS
    10
  • SUCCESSFUL
    100%
  • AVG CALL DURATION
    08:13
  • ISSUES RESOLVED
    0%
Top Products and Services
1.9
26 reviews
1.3
24 reviews
1.7
11 reviews

Bookvip

Has verified representatives

Not enough votes

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  • 5 ISSUES RESOLVED
  • 222 COMPANY RESPONSES
  • 361 TOTAL REVIEWS
Rank
18 out of 588
in Travel Agencies category
Rating Details
Customer service
Exchange, Refund and Cancellation Policy
Website
Product or Service Quality
Staff
Statistics of Customer Service Calls
  • TOTAL CALLS
    74
  • SUCCESSFUL
    82%
  • AVG CALL DURATION
    03:11
  • ISSUES RESOLVED
    2%
Top Products and Services
3.1
79 reviews
1.9
66 reviews
1.7
20 reviews
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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