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Bookvip

Travel Agencies
Has verified representatives
  • 5 ISSUES RESOLVED
  • 193 COMPANY RESPONSES
  • 281 TOTAL REVIEWS
3.4
Website
Customer service
Staff
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
  • Prices 5
  • Price 3
  • What i was promised 1
  • Vacation spots 1
  • Services 1

Customers don't like

  • Poor customer service9
  • Shady4
  • Put on long hold3
  • No refund3
  • I do not like book vip and will never use it g3
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Gate1travel

Travel Agencies
  • 1 ISSUES RESOLVED
  • 319 TOTAL REVIEWS
  • $130K CLAIMED LOSSES
  • $2K AVERAGE LOSS
2.9
Website
Customer service
Staff
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
  • Tour guide 3
  • Quality 3
  • Hotels 3
  • Organisation 2
  • Guides 2

Customers don't like

  • Poor customer service6
  • Problem resolution2
  • Information supplied2
  • Extemely poor customer service2
  • Will be the last1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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