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Bookvip

Travel Agencies
Has verified representatives
  • 5 ISSUES RESOLVED
  • 179 COMPANY RESPONSES
  • 259 TOTAL REVIEWS
3.4
Website
Customer service
Staff
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
  • Prices 5
  • Price 3
  • Services 1
  • What i was promised 1
  • Vacation spots 1

Customers don't like

  • Poor customer service18
  • Having my reservation cancelled10
  • Shady8
  • No refund7
  • Illegal practices6
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Gate1travel

Travel Agencies
  • 1 ISSUES RESOLVED
  • 288 TOTAL REVIEWS
  • $130K CLAIMED LOSSES
  • $2.2K AVERAGE LOSS
3.0
Website
Customer service
Staff
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
  • Tour guide 3
  • Hotels 3
  • Quality 3
  • Guides 2
  • Organisation 2

Customers don't like

  • Poor customer service13
  • Customer service8
  • Red tape involved2
  • Useless customer service2
  • Refund policy2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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