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Bookvip

Travel Agencies
Has verified representatives
  • 5 ISSUES RESOLVED
  • 195 COMPANY RESPONSES
  • 289 TOTAL REVIEWS
3.4
Website
Customer service
Staff
Exchange, Refund and Cancellation Policy
  • Prices 5
  • Price 3
  • What i was promised 1
  • Vacation spots 1
  • Services 1

Customers don't like

  • Poor customer service9
  • Shady4
  • Put on long hold3
  • No refund3
  • I do not like book vip and will never use it g3
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Flipkey

Travel
  • 7 ISSUES RESOLVED
  • 265 TOTAL REVIEWS
  • $240K CLAIMED LOSSES
  • $2.1K AVERAGE LOSS
1.4
Website
Customer service
Staff
Exchange, Refund and Cancellation Policy
  • Old flipkey 10
  • Old practices 8
  • Ease of use of website 4
  • Website generates alot of inquiries 3
  • Number of inquiries i receive 3

Customers don't like

  • Poor customer service18
  • Website12
  • Broken website9
  • Mobile application6
  • Ownership communication restrictions3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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