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Bookvip

Travel Agencies
Has verified representatives
  • 5 ISSUES RESOLVED
  • 173 COMPANY RESPONSES
  • 251 TOTAL REVIEWS
3.5
Website
Customer service
Staff
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
  • Prices 5
  • Price 3
  • Resort was very nice 1
  • Vacation spots 1
  • Services 1

Customers don't like

  • Poor customer service18
  • Having my reservation cancelled10
  • Shady8
  • No refund7
  • Illegal practices6
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ExploreTrip

Travel Agencies
  • 0 ISSUES RESOLVED
  • 28 TOTAL REVIEWS
  • $1M CLAIMED LOSSES
  • $63.7K AVERAGE LOSS
1.5
Website
Customer service
Staff
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
  • Good price 1
  • Original ticket was affordable 1

Customers don't like

  • Customer service5
  • Will never use4
  • Cancelation process3
  • Service3
  • Refused refund3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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