Start a new comparison
Delete

Bookvip

Travel Agencies
Has verified representatives
  • 5 ISSUES RESOLVED
  • 171 COMPANY RESPONSES
  • 248 TOTAL REVIEWS
3.5
Website
Customer service
Staff
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
  • Prices 5
  • Price 3
  • Resort was very nice 1
  • Vacation spots 1
  • Services 1

Customers don't like

  • Poor customer service18
  • Having my reservation cancelled10
  • Shady8
  • No refund7
  • Illegal practices6
Delete

Expedia

Travel Agencies
  • 10 ISSUES RESOLVED
  • 1785 TOTAL REVIEWS
  • $860K CLAIMED LOSSES
  • $1.1K AVERAGE LOSS
1.5
Website
Customer service
Staff
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
  • Bad bad bad 10
  • Price comparisons 10
  • Easy website 9
  • Lower price 7
  • Horrible phone customer service 6

Customers don't like

  • Extremely poor customer service106
  • Lack of response from expedia42
  • Substandard service29
  • False claims28
  • Incompetent staff21
Show

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Discussion

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Be first to start a discussion.