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Bookvip

Travel Agencies
Has verified representatives
  • 5 ISSUES RESOLVED
  • 190 COMPANY RESPONSES
  • 276 TOTAL REVIEWS
3.4
Website
Customer service
Staff
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
  • Prices 5
  • Price 3
  • Services 1
  • What i was promised 1
  • Vacation spots 1

Customers don't like

  • Poor customer service9
  • Shady4
  • I do not like book vip and will never use it g3
  • Put on long hold3
  • No refund3
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EF Tours

Travel Agencies
  • 1 ISSUES RESOLVED
  • 37 TOTAL REVIEWS
  • $47.5K CLAIMED LOSSES
  • $3.2K AVERAGE LOSS
1.7
Website
Customer service
Staff
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
  • Countries 4
  • Excursions 2
  • Marketing 2
  • Payment plans 2
  • Tour guide 2

Customers don't like

  • Food3
  • Dishonest company3
  • Changed departure dates by 29 days after payment2
  • Customer service2
  • Some hotels on tour1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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