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Bookvip

Travel Agencies
Has verified representatives
  • 5 ISSUES RESOLVED
  • 175 COMPANY RESPONSES
  • 252 TOTAL REVIEWS
3.5
Website
Customer service
Staff
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
  • Prices 5
  • Price 3
  • Resort was very nice 1
  • Vacation spots 1
  • Services 1

Customers don't like

  • Poor customer service18
  • Having my reservation cancelled10
  • Shady8
  • No refund7
  • Illegal practices6
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Edreams

Travel Agencies
Has verified representatives
  • 3 ISSUES RESOLVED
  • 158 COMPANY RESPONSES
  • 194 TOTAL REVIEWS
  • $77.1K CLAIMED LOSSES
  • $820 AVERAGE LOSS
2.8
Website
Customer service
Staff
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
  • Unprofessional 5
  • Pathetic 4
  • Advertised price 2
  • Product 2
  • Flight and hotel 2

Customers don't like

  • Customer service18
  • No refund policy10
  • Inaccuracies and phone charges9
  • Steal money from you9
  • Wrong booking information8
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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