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Bookvip

Travel Agencies
Has verified representatives
  • 5 ISSUES RESOLVED
  • 195 COMPANY RESPONSES
  • 289 TOTAL REVIEWS
3.4
Website
Customer service
Staff
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Prices 5
  • Price 3
  • What i was promised 1
  • Vacation spots 1
  • Services 1

Customers don't like

  • Poor customer service9
  • Shady4
  • Put on long hold3
  • No refund3
  • I do not like book vip and will never use it g3
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Cheaptickets

Travel Agencies
  • 0 ISSUES RESOLVED
  • 64 TOTAL REVIEWS
  • $27.3K CLAIMED LOSSES
  • $827 AVERAGE LOSS
1.2
Website
Customer service
Staff
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Easy to book 1
  • Cheap ticket prices 1

Customers don't like

  • Lack of regard for customer3
  • Customer service2
  • No organization or follow through1
  • Longest waiting time1
  • Impolite customer service1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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