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Bookvip

Travel Agencies
Has verified representatives
  • 5 ISSUES RESOLVED
  • 193 COMPANY RESPONSES
  • 281 TOTAL REVIEWS
3.4
Website
Customer service
Staff
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Prices 5
  • Price 3
  • What i was promised 1
  • Vacation spots 1
  • Services 1

Customers don't like

  • Poor customer service9
  • Shady4
  • Put on long hold3
  • No refund3
  • I do not like book vip and will never use it g3
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Cheapoair

Travel Agencies
  • 3 ISSUES RESOLVED
  • 1197 TOTAL REVIEWS
  • $460K CLAIMED LOSSES
  • $952 AVERAGE LOSS
1.5
Website
Customer service
Staff
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Cheaper price 10
  • Idea of cheap travel 8
  • Price 4
  • How easy the website was to use 4
  • Reasonable price they lure you into their snatchcave 3

Customers don't like

  • Poor customer service28
  • Outsourced call center12
  • Unhelpful phone center11
  • Inconsistent charges8
  • Poor phone customer service5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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