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Bookvip

Travel Agencies
Has verified representatives
  • 4 ISSUES RESOLVED
  • 159 COMPANY RESPONSES
  • 237 TOTAL REVIEWS
3.4
Website
Customer service
Staff
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
  • Prices 5
  • Price 3
  • Resort was very nice 1
  • Vacation spots 1
  • Services 1

Customers don't like

  • Poor customer service17
  • Shady8
  • Having my reservation cancelled7
  • No refund7
  • Put on long hold5
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Cheap Caribbean

Travel Agencies
  • 1 ISSUES RESOLVED
  • 67 TOTAL REVIEWS
  • $57.6K CLAIMED LOSSES
  • $1.6K AVERAGE LOSS
1.9
Website
Customer service
Staff
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
  • Initial deal 4
  • Most of the vacatioin 1
  • Resort 1
  • Prices and most resorts 1

Customers don't like

  • Refused refund5
  • Disrespectful employees4
  • Poor customer service4
  • Unprofession conduct of staff4
  • Customer service3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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