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Books A Million
Walmart

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Books A Million

Books A Million

2.0
  • 1 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 218 TOTAL REVIEWS
Rank
90 out of 622
in Periodicals & Publishing category
Rating Details
Customer service
Product or Service Quality
Website
Statistics of Customer Service Calls
  • TOTAL CALLS
    93
  • SUCCESSFUL
    56%
  • AVG CALL DURATION
    01:55
  • ISSUES RESOLVED
    28%
Top Products and Services
2
25 reviews
1.5
23 reviews
3
19 reviews
Walmart

Walmart

2.2
  • 72 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 8246 TOTAL REVIEWS
Rank
51 out of 612
in Supermarkets and Malls category
Rating Details
Customer service
Product or Service Quality
Website
Statistics of Customer Service Calls
  • TOTAL CALLS
    290
  • SUCCESSFUL
    37%
  • AVG CALL DURATION
    01:23
  • ISSUES RESOLVED
    28%
Top Products and Services
2.6
710 reviews
2.5
541 reviews
3
433 reviews

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