PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Books A Million and WalMart as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Books A Million
WalMart

Books A Million and WalMart Overview

Total reviews
222
9058
Company responses
0
1
Issues resolved
1
82

Books A Million and WalMart Consumer Ratings

Rank
110 out of 475 in Periodicals & Publishing category
62 out of 321 in Supermarkets and Malls category
Customer service
116 in category
62 in category
Product or Service Quality
109 in category
51 in category
Diversity of Products or Services
74 in category
58 in category
Website
59 in category
50 in category

Books A Million and WalMart Rating Details

Customer service
1.4 (86 reviews)
1.6 (2933 reviews)
Reviewer's quote

...I chatted with customer service on 4 occasions and they all refuse to remedy the situation. They claim that at first its 8 business days before its considered lost. Then now they say 14 days...

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I have contacted Customer service on three occasions and they told the account is close, it is not. I continue to receive monthly statements. This was my last contact with Walmart MastercardI sent a message to Walmart Mastercard through their secure correspondence option and was told to contact...

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Product or Service Quality
1.7 (70 reviews)
2.1 (2381 reviews)
Reviewer's quote

...They told me that I had to call the customer service line. The customer service Representative made fun of my speech disability and called me stupid!..

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I have serviced my car at the Walmart auto care center for years. I can not understand why Walmart is open yet the car care center remains closed now for months. I purchased a full set of tires with lifetime rotation and balance...

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Diversity of Products or Services
2.7 (65 reviews)
2.6 (2310 reviews)
Reviewer's quote

...00 worth of her products..

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If Walmart customer service with just send me the labels I will send them back myself I have spent time gas money and have had to purchase envelopes for the products. They can see who I am when theyre talking to me and they can see that I order a lot from Walmart but after all this I will not be...

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Website
2.6 (65 reviews)
2.4 (2597 reviews)
Reviewer's quote

...Even to the extent that they are to highlight the website & phone number on the subscription pamphlet as well as circle the information on the bottom of the receipt. Sometimes it is the cashier not properly explaining while other times it is simply a customer not listening..

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I tried to track it on Moneygram website, but they want an authorization number. WALMART NEVER GAVE HER ONE! Now my money is gone and there is no way to track it because Walmart never gave my sister an authorization number to track it! Now I'm out $1000 because Walmart never furnished the needed...

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Books A Million and WalMart Pros and Cons

Pros
  • Place to buy some books
  • Nice website
  • Great customer service
  • Prices
  • Location
  • Convenience
Cons
  • Service
  • Sketchy business practices
  • Poor customer service
  • Customer service
  • Service
  • Management

Books A Million and WalMart Most Positive Reviews

Top rated reviews
5

So many of these reviews have happened because people can't/won't read their receipts. Your return date is on the receip...

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5

my friend and my grandma were drinking bottled water from walmart. My grandmas tasted okay but my friend swallowed a...

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5

I was surprised to read the bad reciews here, I had a great experience with their online service. I'd never heard of...

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5

The Wal-Mart’s stores in my town are overly crowed, dirty, and have unenthused cashiers. That’s why I decided to shop w...

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Books A Million and WalMart Most Critical Reviews

Lowest rated reviews
1

The cashier was rude.I asked for an Italian Cream Soda then she asked what flavor? I asked what are the flavors? She...

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1

I ordered from Walmart online. I had a few returns and was told I could return them at the Broadway Walmart Store. I ha...

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1

Went to the loop in Orlando to buy 3 christmas gift in a rush totaling around $50. I showed my retailmenot coupon and l...

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1

I bought a gift card for my daughter online to be sent to her address at college. By the delivery date, she had still n...

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Books A Million and WalMart Latest Reviews

Recent published reviews
1

Auto renewed club Membership without permission. Called to get refund and associate charged me again instead of...

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3.8

I purchase a nokia phone around the 25th of last month I also purchase 2year extended warranties.I lost my receipt.I...

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1

Ordered a book from BAM on 6/7. It was labeled IN STOCK. Requested Express Mailing. All other providers I tried online l...

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No votes

I ordered my mom a blanket on 4/24/2020 said it would be at the store on 5/18/2020 fed ex said it shipped the store...

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Books A Million and WalMart Products and Services

Most reviewed product and services
  • Books A Million Subscription (31 reviews)
  • Books A Million Customer Care (28 reviews)
  • Books A Million Cashier (18 reviews)
  • Walmart Customer Care (795 reviews)
  • Walmart Manager (544 reviews)
  • Walmart Cashier (431 reviews)