PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Books A Million and WalMart as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Books A Million
WalMart

Books A Million and WalMart Overview

Total reviews 226 9651
Company responses 0 1
Issues resolved 1 85

Books A Million and WalMart Consumer Ratings

Rank
123 out of 508 in Periodicals & Publishing category
72 out of 349 in Supermarkets and Malls category
Customer service
129 in category
60 in category
Product or Service Quality
128 in category
61 in category
Website
76 in category
58 in category
Diversity of Products or Services
89 in category
63 in category

Books A Million and WalMart Rating Details

Customer service
1.4 (88 reviews)
1.6 (3192 reviews)
Reviewer's quote

...I chatted with customer service on 4 occasions and they all refuse to remedy the situation. They claim that at first its 8 business days before its considered lost. Then now they say 14 days...

Read full review

No one at Walmart ever addressed or expressed any concern at all about this issue, or me (the customer)!!! I have sent my concerns to multiple Walmart customer service emails as well as called Walmart customer service. No one at Walmart cares about the customer regarding this issue. And that is...

Read full review
Product or Service Quality
1.7 (72 reviews)
2.1 (2591 reviews)
Reviewer's quote

...They told me that I had to call the customer service line. The customer service Representative made fun of my speech disability and called me stupid!..

Read full review

...Couldnt ask for better service!..

Read full review
Website
2.6 (67 reviews)
2.4 (2788 reviews)
Reviewer's quote

...Even to the extent that they are to highlight the website & phone number on the subscription pamphlet as well as circle the information on the bottom of the receipt. Sometimes it is the cashier not properly explaining while other times it is simply a customer not listening..

Read full review

Horrible experiences trying to buy the PlayStation 5 that I see happening to thousands of people!! Not only does the website crash when your trying to checkout and at the last step of purchase, they also charge you multiple times and your order does not go through and wont get a refund for up to 2...

Read full review
Diversity of Products or Services
2.7 (67 reviews)
2.6 (2511 reviews)
Reviewer's quote

...00 worth of her products..

Read full review

...I thought that tip should be chosen by person who is paying, not entity providing services. AND ADVERTISING THAT IT IS FREE SERVICE IS *** NOTHING IS FREE..

Read full review

Books A Million and WalMart Pros and Cons

Pros
  • Place to buy some books
  • Nice website
  • Great customer service
  • Prices
  • Location
  • Price
Cons
  • Service
  • Sketchy business practices
  • Unauthorized renewal
  • Customer service
  • Service
  • Management

Books A Million and WalMart Most Positive Reviews

Top rated reviews
5

So many of these reviews have happened because people can't/won't read their receipts. Your return date is on the receip...

Read full review
5

my friend and my grandma were drinking bottled water from walmart. My grandmas tasted okay but my friend swallowed a...

Read full review
5

I was surprised to read the bad reciews here, I had a great experience with their online service. I'd never heard of...

Read full review
5

The Wal-Mart’s stores in my town are overly crowed, dirty, and have unenthused cashiers. That’s why I decided to shop w...

Read full review

Books A Million and WalMart Most Critical Reviews

Lowest rated reviews
1

The cashier was rude.I asked for an Italian Cream Soda then she asked what flavor? I asked what are the flavors? She...

Read full review
1

I ordered from Walmart online. I had a few returns and was told I could return them at the Broadway Walmart Store. I ha...

Read full review
1

Went to the loop in Orlando to buy 3 christmas gift in a rush totaling around $50. I showed my retailmenot coupon and l...

Read full review
1

I bought a gift card for my daughter online to be sent to her address at college. By the delivery date, she had still n...

Read full review

Books A Million and WalMart Latest Reviews

Recent published reviews
1

I bought a couple of books back in July (it's now October) and I have been charged MULTIPLE TIMES for several magazi...

Read full review
3.6

This is now Nov 2020 I also bought 2 bras yesterday and I asked at the checkout if they were returnable and was told...

Read full review
No votes

I am trying to cancel an order that I have not received in a timely manner. The site says I can't cancel because it is...

Read full review
No votes

I purchased a new card at Walmart here in south bend Indiana and it didn't work. I would like this issue solved to have...

Read full review

Books A Million and WalMart Products and Services

Most reviewed product and services
  • Books A Million Subscription (31 reviews)
  • Books A Million Cashier (18 reviews)
  • Books A Million Manager (14 reviews)
  • Walmart Manager (548 reviews)
  • Walmart Cashier (434 reviews)
  • Walmart Gift Card (338 reviews)