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Books A Million

Periodicals & Publishing
  • 0 ISSUES RESOLVED
  • 139 TOTAL REVIEWS
  • $2.1K CLAIMED LOSSES
  • $81 AVERAGE LOSS
2.1
Customer service
Website
Diversity of Products or Services
  • Great customer service 2
  • Magazines explained on reciept 1
  • Working there with my staff and manager 1
  • Renewal explained on reciept 1

Customers don't like

  • Service4
  • Customer unservice4
  • Lack of follow through3
  • Unauthorized renewal3
  • Not a very friendly person3
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The Wall Street Journal

Periodicals & Publishing
  • 0 ISSUES RESOLVED
  • 74 TOTAL REVIEWS
  • $7.5K CLAIMED LOSSES
  • $419 AVERAGE LOSS
1.9
Customer service
Website
Diversity of Products or Services
  • Newspaper 2
  • Logical reasoned researched op-eds crosswords 1
  • Reliability of availablilty - when read at library or office 1
  • Old wall street journal before murdoch took over 1

Customers don't like

  • Bad service6
  • Delivery unreliability4
  • Not getting something that i have paid in advance for4
  • Customer service2
  • Service2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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