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Books A Million

Periodicals & Publishing
  • 0 ISSUES RESOLVED
  • 152 TOTAL REVIEWS
  • $2.2K CLAIMED LOSSES
  • $74 AVERAGE LOSS
2.1
Customer service
Website
Diversity of Products or Services
  • Great customer service 2
  • Working there with my staff and manager 1
  • Renewal explained on reciept 1
  • Magazines explained on reciept 1

Customers don't like

  • Service3
  • Unauthorized renewal2
  • Not a very friendly person2
  • Working there1
  • Sketchy business practices1
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Shutterfly

Auctions and Internet Stores
  • 1 ISSUES RESOLVED
  • 239 TOTAL REVIEWS
  • $35.4K CLAIMED LOSSES
  • $466 AVERAGE LOSS
1.9
Customer service
Website
Diversity of Products or Services
  • Ease of use 3
  • Convenience of photo organization 3
  • User friendly website 2
  • Rearranging of photos on share site easier 2
  • Promos and diverse selection 2

Customers don't like

  • Customer service9
  • Unresponsive customer service3
  • Shipping policy3
  • Blaming others3
  • Poor quality product2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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