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Books A Million

Periodicals & Publishing
  • 0 ISSUES RESOLVED
  • 135 TOTAL REVIEWS
  • $2.1K CLAIMED LOSSES
  • $81 AVERAGE LOSS
2.1
Customer service
Website
Diversity of Products or Services
  • Great customer service 2
  • Magazines explained on reciept 1
  • Working there with my staff and manager 1
  • Renewal explained on reciept 1

Customers don't like

  • Service4
  • Customer unservice4
  • Inconvenience3
  • Not a very friendly person3
  • Lack of follow through3
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Shutterfly

Auctions and Internet Stores
  • 1 ISSUES RESOLVED
  • 183 TOTAL REVIEWS
  • $22.7K CLAIMED LOSSES
  • $360 AVERAGE LOSS
2.0
Customer service
Website
Diversity of Products or Services
  • Ease of use 3
  • Convenience of photo organization 3
  • Customer service 2
  • Rearranging of photos on share site easier 2
  • Old shutterfly website 2

Customers don't like

  • Customer service21
  • Delivery status6
  • Shipping policy6
  • Liers that promised results but gave us nothing5
  • That the offers were not as expected or led to believe3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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