PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Books A Million and Outskirts Press as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Books A Million
Outskirts Press

Books A Million and Outskirts Press Overview

Total reviews 226 0
Company responses 0 0
Issues resolved 1 0

Books A Million and Outskirts Press Consumer Ratings

Rank
120 out of 499 in Periodicals & Publishing category
445 out of 499 in Periodicals & Publishing category
Customer service
116 in category
No votes
Product or Service Quality
111 in category
No votes
Website
67 in category
No votes
Diversity of Products or Services
79 in category
No votes

Books A Million and Outskirts Press Rating Details

Customer service
1.4 (88 reviews)
No votes
Reviewer's quote

...I chatted with customer service on 4 occasions and they all refuse to remedy the situation. They claim that at first its 8 business days before its considered lost. Then now they say 14 days...

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Product or Service Quality
1.7 (72 reviews)
No votes
Reviewer's quote

...They told me that I had to call the customer service line. The customer service Representative made fun of my speech disability and called me stupid!..

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Website
2.6 (67 reviews)
No votes
Reviewer's quote

...Even to the extent that they are to highlight the website & phone number on the subscription pamphlet as well as circle the information on the bottom of the receipt. Sometimes it is the cashier not properly explaining while other times it is simply a customer not listening..

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Diversity of Products or Services
2.7 (67 reviews)
No votes
Reviewer's quote

...00 worth of her products..

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Books A Million and Outskirts Press Pros and Cons

Pros
  • Place to buy some books
  • Nice website
  • Great customer service
No votes
Cons
  • Service
  • Sketchy business practices
  • Unauthorized renewal
No votes

Books A Million and Outskirts Press Most Positive Reviews

Top rated reviews
5

So many of these reviews have happened because people can't/won't read their receipts. Your return date is on the receip...

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5

I was surprised to read the bad reciews here, I had a great experience with their online service. I'd never heard of...

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No votes

Books A Million and Outskirts Press Most Critical Reviews

Lowest rated reviews
1

The cashier was rude.I asked for an Italian Cream Soda then she asked what flavor? I asked what are the flavors? She...

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No votes
1

Went to the loop in Orlando to buy 3 christmas gift in a rush totaling around $50. I showed my retailmenot coupon and l...

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No votes

Books A Million and Outskirts Press Latest Reviews

Recent published reviews
1

I bought a couple of books back in July (it's now October) and I have been charged MULTIPLE TIMES for several magazi...

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No votes

I am trying to cancel an order that I have not received in a timely manner. The site says I can't cancel because it is...

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Books A Million and Outskirts Press Products and Services

Most reviewed product and services
  • Books A Million Subscription (31 reviews)
  • Books A Million Cashier (18 reviews)
  • Books A Million Manager (14 reviews)