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Books A Million

Periodicals & Publishing
  • 0 ISSUES RESOLVED
  • 170 TOTAL REVIEWS
  • $2.2K CLAIMED LOSSES
  • $74 AVERAGE LOSS
2.1
Customer service
Website
Diversity of Products or Services
  • Great customer service 2
  • Working there with my staff and manager 1
  • Renewal explained on reciept 1
  • Place to buy some books 1
  • Magazines explained on reciept 1

Customers don't like

  • Service4
  • Unauthorized renewal2
  • Sketchy business practices2
  • Not a very friendly person2
  • Working there1
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Joann Fabric

E-commerce
  • 7 ISSUES RESOLVED
  • 705 TOTAL REVIEWS
  • $23.5K CLAIMED LOSSES
  • $199 AVERAGE LOSS
2.1
Customer service
Website
Diversity of Products or Services
  • Wide variety of prints 10
  • Products 6
  • Friendly staff 6
  • Store 3
  • Coupons 2

Customers don't like

  • Poor customer service31
  • False advertising15
  • Bad manager attitude14
  • Order being cancelled7
  • High prices4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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