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Books A Million

Periodicals & Publishing
  • 0 ISSUES RESOLVED
  • 135 TOTAL REVIEWS
  • $2.1K CLAIMED LOSSES
  • $81 AVERAGE LOSS
2.1
Customer service
Website
Diversity of Products or Services
  • Great customer service 2
  • Magazines explained on reciept 1
  • Working there with my staff and manager 1
  • Renewal explained on reciept 1

Customers don't like

  • Service4
  • Customer unservice4
  • Inconvenience3
  • Not a very friendly person3
  • Lack of follow through3
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Joann Fabric

Shopping
  • 4 ISSUES RESOLVED
  • 511 TOTAL REVIEWS
  • $17.1K CLAIMED LOSSES
  • $178 AVERAGE LOSS
2.2
Customer service
Website
Diversity of Products or Services
  • Wide variety of prints 5
  • Convenience 4
  • Broad selection of notions and craft materials 3
  • Store 3
  • Convienence 3

Customers don't like

  • Bad service15
  • False advertising11
  • Customer service6
  • Order being cancelled6
  • Policies5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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