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Books A Million

Periodicals & Publishing
  • 0 ISSUES RESOLVED
  • 139 TOTAL REVIEWS
  • $2.1K CLAIMED LOSSES
  • $81 AVERAGE LOSS
2.1
Customer service
Website
Diversity of Products or Services
  • Great customer service 2
  • Magazines explained on reciept 1
  • Working there with my staff and manager 1
  • Renewal explained on reciept 1

Customers don't like

  • Service4
  • Customer unservice4
  • Lack of follow through3
  • Unauthorized renewal3
  • Not a very friendly person3
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Joann Fabric

Shopping
  • 5 ISSUES RESOLVED
  • 536 TOTAL REVIEWS
  • $17.2K CLAIMED LOSSES
  • $175 AVERAGE LOSS
2.3
Customer service
Website
Diversity of Products or Services
  • Wide variety of prints 7
  • Convenience 4
  • Broad selection of notions and craft materials 3
  • Store 3
  • Convienence 3

Customers don't like

  • Bad service14
  • False advertising12
  • Customer service7
  • Lack of attention to customer7
  • Order being cancelled6
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