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Gannett
Books A Million

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Gannett

Gannett

1.8
  • 0 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 57 TOTAL REVIEWS
Rank
113 out of 620
in Periodicals & Publishing category
Rating Details
Customer service
Product or Service Quality
Value for money
Website
Price Affordability
Statistics of Customer Service Calls
  • TOTAL CALLS
    19
  • SUCCESSFUL
    95%
  • AVG CALL DURATION
    02:49
  • ISSUES RESOLVED
    18%
Top Products and Services
1.9
20 reviews
1.7
13 reviews
Books A Million

Books A Million

2.0
  • 1 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 217 TOTAL REVIEWS
Rank
89 out of 620
in Periodicals & Publishing category
Rating Details
Customer service
Product or Service Quality
Value for money
Website
Price Affordability
Statistics of Customer Service Calls
  • TOTAL CALLS
    92
  • SUCCESSFUL
    57%
  • AVG CALL DURATION
    01:55
  • ISSUES RESOLVED
    28%
Top Products and Services
2
25 reviews
1.5
23 reviews
3
19 reviews

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