PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about CreateSpace and Books A Million as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

CreateSpace
Books A Million

CreateSpace and Books A Million Overview

Total reviews
9
221
Company responses
0
0
Issues resolved
0
1

Books A Million was first mentioned on PissedConsumer on Aug 12, 2009 and since then this brand received 221 reviews. It is 212 reviews more than CreateSpace received since May 13, 2013.

CreateSpace and Books A Million Consumer Ratings

Rank
34 out of 599 in Periodicals & Publishing category
96 out of 599 in Periodicals & Publishing category
Value for money
No votes
87 in category
Advertised vs Delivered
No votes
73 in category
Price Affordability
No votes
85 in category

According to consumer ratings and reviews, CreateSpace ranks 62 points higher in the Periodicals & Publishing category than Books A Million.

CreateSpace and Books A Million Rating Details

Value for money
No votes
1.9 (56 reviews)
Reviewer's quote

I sent my problem to you yesterday and asked for help .....there is no way to contact createspace customer service that is why I contacted you .You replied I need to contact create space customer service .....please call me 816 261 8328

Ricky H

...It's a disgusting, annoying time-wasting, money-grubbing SCAM. BOYCOTT BAM..

Karla T
Advertised vs Delivered
No votes
1.7 (55 reviews)
Reviewer's quote

can't login..dont have access to email no longer and can't remember password.. need to reset login info. please help..Stephen Murphy 9712832232

Stephen M

...Contact customer service again, they tell me that one of the items is on backorder and the other one was delivered Yesterday!!!!! No it wasn't. I'm aggravated at this point so I actually call customer service instead of going back to chat help. The lady was very nice...

PissedConsumer978027
Price Affordability
No votes
2.4 (58 reviews)
Reviewer's quote

No items

Went in store to buy a deck that had a price listed as 26. 21 online. It did not say it was online only price...

Elif

CreateSpace and Books A Million Pros and Cons

Pros
  • Good things
  • Easy to use
  • Great customer service
  • Working there with my staff and manager
  • Renewal explained on reciept
Cons
  • Wont send my 1099 tax form
  • Unclear system behavior
  • Service
  • Sketchy business practices
  • Unauthorized renewal

CreateSpace and Books A Million Most Positive Reviews

Top rated reviews
5

My book has been interfered with and I want to talk with someone about publishing it.

5

So many of these reviews have happened because people can't/won't read their receipts. Your return date is on the receip...

CreateSpace and Books A Million Most Critical Reviews

Lowest rated reviews
1

Createspace published my book 10 years ago and markets my book for me .....I can no longer contact them and I need my...

1

The cashier was rude.I asked for an Italian Cream Soda then she asked what flavor? I asked what are the flavors? She...

CreateSpace and Books A Million Latest Reviews

Recent published reviews
1.2

I sent my problem to you yesterday and asked for help .....there is no way to contact createspace customer service that...

Read all 9 reviews
4.1

Membership cancelled and refund submitted.

Read all 221 reviews

CreateSpace and Books A Million Products and Services

Most reviewed product and services
  • Createspace Account (1 review)
  • Books A Million Customer Care (26 reviews)
  • Books A Million Subscription (25 reviews)
  • Books A Million Cashier (19 reviews)