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Bookit

Travel Agencies
  • 0 ISSUES RESOLVED
  • 187 TOTAL REVIEWS
  • $96.9K CLAIMED LOSSES
  • $1.4K AVERAGE LOSS
1.6
Exchange, Refund and Cancellation Policy
Customer service
Website
Staff
Discounts and Special Offers
  • Very poor never again 9
  • Prices 2
  • Theoretical price 2
  • Theoretical 1
  • What they were selling 1

Customers don't like

  • Integrity9
  • Service8
  • Losing money6
  • Lying customer service6
  • Customer service5
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Viator

Travel Agencies
Has verified representatives
  • 6 ISSUES RESOLVED
  • 68 COMPANY RESPONSES
  • 168 TOTAL REVIEWS
  • $25.5K CLAIMED LOSSES
  • $364 AVERAGE LOSS
2.6
Exchange, Refund and Cancellation Policy
Customer service
Website
Staff
Discounts and Special Offers
  • Easy to book 7
  • Ease of purchase 3
  • Ease of booking and detail 2
  • Tours 2
  • Good tours 2

Customers don't like

  • Customer service15
  • Customer care12
  • Unresponsive10
  • Customer service disaster area8
  • Terrible customer service7
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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