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Bookit

Travel Agencies
  • 0 ISSUES RESOLVED
  • 183 TOTAL REVIEWS
  • $94.4K CLAIMED LOSSES
  • $1.4K AVERAGE LOSS
1.6
Exchange, Refund and Cancellation Policy
Website
Customer service
Staff
Discounts and Special Offers
  • Very poor never again 8
  • Prices 2
  • Theoretical price 2
  • Theoretical 1
  • What they were selling 1

Customers don't like

  • Integrity9
  • Losing money6
  • Service6
  • Communication5
  • Lying customer service4
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Viator

Travel Agencies
Has verified representatives
  • 6 ISSUES RESOLVED
  • 65 COMPANY RESPONSES
  • 147 TOTAL REVIEWS
  • $18.6K CLAIMED LOSSES
  • $287 AVERAGE LOSS
2.7
Exchange, Refund and Cancellation Policy
Website
Customer service
Staff
Discounts and Special Offers
  • Easy to book 7
  • Ease of purchase 3
  • Ease of booking and detail 2
  • Tours 2
  • Good tours 2

Customers don't like

  • Customer service13
  • Customer care10
  • Unresponsive10
  • Customer service disaster area8
  • Terrible customer service7
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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