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Bookit

Travel Agencies
  • 0 ISSUES RESOLVED
  • 190 TOTAL REVIEWS
  • $99.7K CLAIMED LOSSES
  • $1.4K AVERAGE LOSS
1.6
Exchange, Refund and Cancellation Policy
Customer service
Website
Staff
Discounts and Special Offers
  • Theoretical price 2
  • Prices 2
  • Theoretical 1
  • What they were selling 1

Customers don't like

  • Service4
  • Fraudulant4
  • Ability3
  • Lying customer service3
  • Losing money2
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Viator

Travel Agencies
Has verified representatives
  • 7 ISSUES RESOLVED
  • 68 COMPANY RESPONSES
  • 198 TOTAL REVIEWS
  • $27.2K CLAIMED LOSSES
  • $354 AVERAGE LOSS
2.5
Exchange, Refund and Cancellation Policy
Customer service
Website
Staff
Discounts and Special Offers
  • Easy to book 7
  • Ease of purchase 3
  • Good tours 2
  • Viator is totally unreliable 2
  • Tours 2

Customers don't like

  • Unresponsive6
  • Customer care5
  • Customer service5
  • Lack of service5
  • Customer service disaster area3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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