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Bookit

Travel Agencies
  • 0 ISSUES RESOLVED
  • 183 TOTAL REVIEWS
  • $94.4K CLAIMED LOSSES
  • $1.4K AVERAGE LOSS
1.6
Exchange, Refund and Cancellation Policy
Website
Customer service
Staff
Discounts and Special Offers
  • Very poor never again 8
  • Prices 2
  • Theoretical price 2
  • Theoretical 1
  • What they were selling 1

Customers don't like

  • Integrity9
  • Losing money6
  • Service6
  • Communication5
  • Lying customer service4
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Travelocity

Travel Agencies
  • 0 ISSUES RESOLVED
  • 558 TOTAL REVIEWS
  • $220K CLAIMED LOSSES
  • $854 AVERAGE LOSS
1.4
Exchange, Refund and Cancellation Policy
Website
Customer service
Staff
Discounts and Special Offers
  • Will never use again 10
  • E-mail confirmation 3
  • Prices 3
  • Website 2
  • Nice customer service people 1

Customers don't like

  • Poor customer service23
  • Outright lies9
  • Horrible interaction experience7
  • Huge hassle7
  • Policies5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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