Bookit vs Travelocity

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Bookit

Travel Agencies
  • 0 ISSUES RESOLVED
  • 175 TOTAL REVIEWS
  • $89.2K CLAIMED LOSSES
  • $1.4K AVERAGE LOSS
1.7
Exchange, Refund and Cancellation Policy
Website
Customer service
Staff
Discounts and Special Offers
  • Very poor never again 7
  • Prices 2
  • Theoretical price 2
  • Theoretical 1
  • What they were selling 1

Customers don't like

  • Integrity9
  • Service8
  • Losing money6
  • Lying customer service6
  • Communication5

Products by Bookit

No items

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Travelocity

Travel Agencies
  • 0 ISSUES RESOLVED
  • 552 TOTAL REVIEWS
  • $220K CLAIMED LOSSES
  • $860 AVERAGE LOSS
1.4
Exchange, Refund and Cancellation Policy
Website
Customer service
Staff
Discounts and Special Offers
  • Will never use again 8
  • E-mail confirmation 3
  • Prices 3
  • Website 3
  • Nice customer service people 1

Customers don't like

  • Poor customer service23
  • Outright lies10
  • Horrible interaction experience7
  • Huge hassle7
  • Policies5

Products by Travelocity

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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