Bookit vs Orbitz

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Bookit

Travel Agencies
  • 0 ISSUES RESOLVED
  • 176 TOTAL REVIEWS
  • $89.2K CLAIMED LOSSES
  • $1.4K AVERAGE LOSS
1.7
Exchange, Refund and Cancellation Policy
Website
Customer service
Staff
Discounts and Special Offers
  • Very poor never again 8
  • Prices 2
  • Theoretical price 2
  • Theoretical 1
  • What they were selling 1

Customers don't like

  • Integrity9
  • Service8
  • Losing money6
  • Lying customer service6
  • Customer service5

Products by Bookit

No items

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Orbitz

Travel Agencies
  • 3 ISSUES RESOLVED
  • 355 TOTAL REVIEWS
  • $190K CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
1.4
Exchange, Refund and Cancellation Policy
Website
Customer service
Staff
Discounts and Special Offers
  • Easy to book 3
  • Amount of travel options offers 1
  • Complaint solved after i had sent out almost 400 emails 1
  • Easiness 1
  • Price 1

Customers don't like

  • Customer service13
  • Ability to change7
  • Customer dis-service6
  • Poor data handling5
  • To be lied to4

Products by Orbitz

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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