Bookit vs Hotwire

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Bookit

Travel Agencies
  • 0 ISSUES RESOLVED
  • 176 TOTAL REVIEWS
  • $89.2K CLAIMED LOSSES
  • $1.4K AVERAGE LOSS
1.7
Exchange, Refund and Cancellation Policy
Website
Customer service
Staff
Discounts and Special Offers
  • Very poor never again 8
  • Prices 2
  • Theoretical price 2
  • Theoretical 1
  • What they were selling 1

Customers don't like

  • Integrity9
  • Service8
  • Losing money6
  • Lying customer service6
  • Customer service5

Products by Bookit

No items

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Hotwire

Travel Agencies
  • 0 ISSUES RESOLVED
  • 199 TOTAL REVIEWS
  • $47.5K CLAIMED LOSSES
  • $448 AVERAGE LOSS
1.3
Exchange, Refund and Cancellation Policy
Website
Customer service
Staff
Discounts and Special Offers
  • Convenience of reserving online 4
  • What was promised 3
  • Price 2
  • At the moment not much 1
  • Prior purchases were okay 1

Customers don't like

  • Lack of customer service17
  • Different product than advertised6
  • Change in price5
  • Took my money5
  • No help at all4

Products by Hotwire

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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