PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Funjet Vacations and Bookit as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Funjet Vacations
Bookit

Funjet Vacations and Bookit Overview

Total reviews 84 454
Company responses 0 0
Issues resolved 0 0

Funjet Vacations and Bookit Consumer Ratings

Rank
107 out of 580 in Travel Agencies category
140 out of 580 in Travel Agencies category
Customer service
87 in category
116 in category
Exchange, Refund and Cancellation Policy
61 in category
95 in category
Website
83 in category
95 in category
Product or Service Quality
81 in category
100 in category

Funjet Vacations and Bookit Rating Details

Customer service
1.3 (39 reviews)
1.1 (164 reviews)
Reviewer's quote

...00 deposit add to their new reservation with no penalties or refund their money so they can go to another airline/service because this is right nor good customer service some please get in contact with me asap..

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...It was a birthday gift and I had asked at least 10 times to confirm that it was taken care of I know your service is horrible, but I worked for a villa rental company and customer service was the best..

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Exchange, Refund and Cancellation Policy
1.3 (35 reviews)
1.1 (166 reviews)
Reviewer's quote

She agreed and on 4/4/2020 she canceled the trip with Funjet Vacations, she informed us it would take about 30-60 days for us to get our refund. We accepted this because of everything that was happening we understood there would be a turn around time. We are now on 6/24/2020 going on nearly 90 days...

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Me and my husband planned a trip to go too Jamaica but didnt get our refund we are out of 2200 dlrs called resort they said they where not paid any money from bookit but bookit took our money Im getting a lawyer..

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Website
2 (33 reviews)
1.6 (161 reviews)
Reviewer's quote

...the beginning everything was great we didn't have any problems with our flight on saturday but when we had gotten to our 4 star hotel as advertised on there website suppose to be all inclusive ocean view room with honeymoon gift. Which none of that we had received upon arrival the hotel had no notes and when i...

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...Your website does not allow me to access anything and I can’t reach anyone on the phone. Send me proof that you canceled my trip due to Covid-19 so I can show my credit card company and get refunded. If you do not assist me I will get a lawyer and sue you..

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Product or Service Quality
1.4 (32 reviews)
1.2 (145 reviews)
Reviewer's quote

I have written several times to FunJet about the poor quality trip that we booked (P39RF0E3) to the Holiday Inn in Aruba through you. I have called twice was told that Sherry was handling it & would call back. Well, it has been over a week since the last promised call back...

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...Customer service contact gets a f..

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Funjet Vacations and Bookit Pros and Cons

Pros
  • At this point there are no pros
  • Nice resort
  • All inclusive
  • No comment
  • Prices
  • Payment options
Cons
  • Misleading
  • Customer service is not very helpful
  • Customer service
  • Customer service
  • Fraudulant
  • Service

Funjet Vacations and Bookit Most Positive Reviews

Top rated reviews
5

It has been one of the best experiences of my life. They pick us up from the airport in a private suv. The chofer was...

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5

We had a bad experience with Bookit , i search for days for flights and hotel packages and finally found it and was read...

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5

Funjet did sn awesome job booking our flights and hotel stay. We had no problems what so evere. Amstar picked us up at...

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4.5

We was charged for two nights when we only stayed one night.. bathtub and shower Wasnt clean to the point we had to go...

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Funjet Vacations and Bookit Most Critical Reviews

Lowest rated reviews
1

Through my travel agent I booked 2 hotels on 5/7/15 for dates of 6/8-9/15. The agent used Funjet Vacations-Says she’s al...

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1

Worst customer service ever! My lawyer will be in touch!

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1

Horrible. Put 3 holds on my travel account because there site wasnt functioning correctly. Took 3 days to get the holds...

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1

Book it.com is horrible. We attempted to book a trip with this travel agency. They charged half of the trip to our...

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Funjet Vacations and Bookit Latest Reviews

Recent published reviews
2

I placed my clients vacation 2/2020 to Los Cabos I called in multiple times to get options for a cancellationdue to...

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No votes

I was trying to book a room but never received a confirmation wanted to check to see if the reservation went thru

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No votes

My travel agent requested a refund for me on May 8 and I still have not received it.

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1

I filed my complaint that when I booked my reservation it was for 912 total and my credit card has been billed close to...

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Funjet Vacations and Bookit Products and Services

Most reviewed product and services
  • Funjet Vacations Vacation Package Booking (20 reviews)
  • Funjet Vacations Riu Hotels And Resorts Room Booking (2 reviews)
  • Bookit Vacation Package Booking (98 reviews)
  • Bookit Room Booking (41 reviews)
  • Bookit Flight Booking (32 reviews)