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Bookit

1.6
?

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  • 0 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 216 TOTAL REVIEWS
Rank
88 out of 588
in Travel Agencies category
Rating Details
Exchange, Refund and Cancellation Policy
Customer service
Website
Staff
Discounts and Special Offers
Statistics of Customer Service Calls
  • TOTAL CALLS
    75
  • SUCCESSFUL
    84%
  • AVG CALL DURATION
    08:13
  • ISSUES RESOLVED
    2%
Top Products and Services
1.3
57 reviews
1.8
20 reviews
1.1
16 reviews

Expedia

1.5
?

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  • 11 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 1921 TOTAL REVIEWS
Rank
91 out of 588
in Travel Agencies category
Rating Details
Exchange, Refund and Cancellation Policy
Customer service
Website
Staff
Discounts and Special Offers
Statistics of Customer Service Calls
  • TOTAL CALLS
    3
  • SUCCESSFUL
    100%
  • AVG CALL DURATION
    00:58
  • ISSUES RESOLVED
    0%
Top Products and Services
1.6
368 reviews
1.7
112 reviews
1.7
88 reviews
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

How would you compare Bookit vs Expedia?

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jhalltx
League City, Texas, United States #1335448

Expedia has been in business for a much longer time than bookit.

It appears Expedia has many more agents working the phone lines than bookit does.

Both companies lack in training their agents to handle customer service issues.

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