Bookit vs Expedia

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Bookit

Travel Agencies
  • 0 ISSUES RESOLVED
  • 176 TOTAL REVIEWS
  • $89.2K CLAIMED LOSSES
  • $1.4K AVERAGE LOSS
1.7
Exchange, Refund and Cancellation Policy
Website
Customer service
Staff
Discounts and Special Offers
  • Very poor never again 8
  • Prices 2
  • Theoretical price 2
  • Theoretical 1
  • What they were selling 1

Customers don't like

  • Integrity9
  • Service8
  • Losing money6
  • Lying customer service6
  • Customer service5

Products by Bookit

No items

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Expedia

Travel Agencies
  • 10 ISSUES RESOLVED
  • 1754 TOTAL REVIEWS
  • $850K CLAIMED LOSSES
  • $1.1K AVERAGE LOSS
1.5
Exchange, Refund and Cancellation Policy
Website
Customer service
Staff
Discounts and Special Offers
  • Price comparisons 10
  • Bad bad bad 9
  • Easy website 9
  • Lower price 7
  • Horrible phone customer service 6

Customers don't like

  • Extremely poor customer service106
  • Lack of response from expedia41
  • Substandard service29
  • False claims28
  • Incompetent staff21

Products by Expedia

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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