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Bookit

Travel Agencies
  • 0 ISSUES RESOLVED
  • 202 TOTAL REVIEWS
  • $100K CLAIMED LOSSES
  • $1.4K AVERAGE LOSS
1.6
Exchange, Refund and Cancellation Policy
Customer service
Website
Staff
Discounts and Special Offers
  • Theoretical price 2
  • Prices 2
  • What they were selling 1
  • Theoretical 1

Customers don't like

  • Service4
  • Fraudulant4
  • Lying customer service3
  • Ability3
  • Losing money2
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Ctrip

Travel Agencies
  • 0 ISSUES RESOLVED
  • 70 TOTAL REVIEWS
  • $74.3K CLAIMED LOSSES
  • $2.6K AVERAGE LOSS
1.7
Exchange, Refund and Cancellation Policy
Customer service
Website
Staff
Discounts and Special Offers
  • Price 2
  • Outstanding 1
  • English website 1

Customers don't like

  • Thieves4
  • Poor customer service4
  • It is only good if you do not have to deal with customer service4
  • Unreliable3
  • No accountability3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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