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Bookit

Travel Agencies
  • 0 ISSUES RESOLVED
  • 208 TOTAL REVIEWS
  • $110K CLAIMED LOSSES
  • $1.4K AVERAGE LOSS
1.6
Exchange, Refund and Cancellation Policy
Customer service
Website
Staff
Discounts and Special Offers
  • Theoretical price 3
  • Prices 2
  • What they were selling 1
  • Theoretical 1

Customers don't like

  • Customer service5
  • Service4
  • Lying customer service4
  • Fraudulant4
  • Ability3
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Costco Travel

Travel Agencies
  • 3 ISSUES RESOLVED
  • 125 TOTAL REVIEWS
  • $80K CLAIMED LOSSES
  • $1.9K AVERAGE LOSS
2.2
Exchange, Refund and Cancellation Policy
Customer service
Website
Staff
Discounts and Special Offers
  • Hotels and airline accommodations 3
  • Using costco travel was easy 2
  • Discount rate 2
  • Costco travel cashback 2
  • Website 1

Customers don't like

  • Customer service7
  • Worst customer service and problem resolution3
  • Poor and incorrect information given poor customer service3
  • Travel package was not what is was suppose to be2
  • Tavel package it was not what is suppose to be2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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