Bookit vs Costco Travel

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Bookit

Travel Agencies
  • 0 ISSUES RESOLVED
  • 176 TOTAL REVIEWS
  • $89.2K CLAIMED LOSSES
  • $1.4K AVERAGE LOSS
1.7
Exchange, Refund and Cancellation Policy
Website
Customer service
Staff
Discounts and Special Offers
  • Very poor never again 8
  • Prices 2
  • Theoretical price 2
  • Theoretical 1
  • What they were selling 1

Customers don't like

  • Integrity9
  • Service8
  • Losing money6
  • Lying customer service6
  • Customer service5

Products by Bookit

No items

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Costco Travel

Travel Agencies
  • 3 ISSUES RESOLVED
  • 64 TOTAL REVIEWS
  • $23.1K CLAIMED LOSSES
  • $962 AVERAGE LOSS
2.7
Exchange, Refund and Cancellation Policy
Website
Customer service
Staff
Discounts and Special Offers
  • Hotels and airline accommodations 3
  • Original price 1
  • Personalization of my trip 1
  • So far it has been excellent 1
  • Website 1

Customers don't like

  • Poor and incorrect information given poor customer service5
  • Customer service4
  • Poor customer service3
  • Unable to cancel from the webpage2
  • Worst customer service and problem resolution2

Products by Costco Travel

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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