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Bookit

Travel Agencies
  • 0 ISSUES RESOLVED
  • 199 TOTAL REVIEWS
  • $100K CLAIMED LOSSES
  • $1.4K AVERAGE LOSS
1.6
Exchange, Refund and Cancellation Policy
Customer service
Website
Staff
Discounts and Special Offers
  • Theoretical price 2
  • Prices 2
  • What they were selling 1
  • Theoretical 1

Customers don't like

  • Service4
  • Fraudulant4
  • Lying customer service3
  • Ability3
  • Losing money2
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Costco Travel

Travel Agencies
  • 3 ISSUES RESOLVED
  • 95 TOTAL REVIEWS
  • $61.5K CLAIMED LOSSES
  • $1.8K AVERAGE LOSS
2.4
Exchange, Refund and Cancellation Policy
Customer service
Website
Staff
Discounts and Special Offers
  • Hotels and airline accommodations 3
  • Using costco travel was easy 2
  • Costco travel cashback 2
  • Website 1
  • So far it has been excellent 1

Customers don't like

  • Worst customer service and problem resolution3
  • Poor and incorrect information given poor customer service3
  • Tavel package it was not what is suppose to be2
  • No apology2
  • Customer service2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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