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Bookit

Travel Agencies
  • 0 ISSUES RESOLVED
  • 199 TOTAL REVIEWS
  • $100K CLAIMED LOSSES
  • $1.4K AVERAGE LOSS
1.6
Exchange, Refund and Cancellation Policy
Customer service
Website
Staff
Discounts and Special Offers
  • Theoretical price 2
  • Prices 2
  • Theoretical 1
  • What they were selling 1

Customers don't like

  • Service4
  • Fraudulant4
  • Ability3
  • Lying customer service3
  • Losing money2
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Cheapoair

Travel Agencies
  • 3 ISSUES RESOLVED
  • 1184 TOTAL REVIEWS
  • $460K CLAIMED LOSSES
  • $959 AVERAGE LOSS
1.4
Exchange, Refund and Cancellation Policy
Customer service
Website
Staff
Discounts and Special Offers
  • Cheaper price 10
  • Idea of cheap travel 8
  • How easy the website was to use 4
  • Price 4
  • Reasonable price they lure you into their snatchcave 3

Customers don't like

  • Poor customer service28
  • Outsourced call center12
  • Unhelpful phone center11
  • Inconsistent charges8
  • Poor phone customer service5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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