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Booking

Travel Agencies
  • 0 ISSUES RESOLVED
  • 20 TOTAL REVIEWS
  • $5.1K CLAIMED LOSSES
  • $427 AVERAGE LOSS
1.3
Exchange, Refund and Cancellation Policy
Customer service
Website
Staff
  • Easy to use website and app 1

Customers don't like

  • Lied to2
  • Cancellation policy2
  • Liars2
  • Terrible customer service1
  • Wrong pricing1
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Priceline

Hotels and Resorts
  • 4 ISSUES RESOLVED
  • 1003 TOTAL REVIEWS
  • $220K CLAIMED LOSSES
  • $435 AVERAGE LOSS
1.3
Exchange, Refund and Cancellation Policy
Customer service
Website
Staff
  • Not a thing to like 5
  • Worst 4
  • Chat feature 3
  • Price 3
  • Ease of booking 2

Customers don't like

  • Horrible customer service35
  • Did not receive refund30
  • Given the runaround15
  • Customer service13
  • Stole my money12
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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