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Booking

Travel Agencies
  • 0 ISSUES RESOLVED
  • 26 TOTAL REVIEWS
  • $5.3K CLAIMED LOSSES
  • $375 AVERAGE LOSS
1.7
Exchange, Refund and Cancellation Policy
Customer service
Website
Staff
Discounts and Special Offers
  • Easy to use website and app 1

Customers don't like

  • Wrong pricing1
  • Terrible customer service1
  • Dishonest descriptions1
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Priceline

Travel Agencies
  • 5 ISSUES RESOLVED
  • 1129 TOTAL REVIEWS
  • $240K CLAIMED LOSSES
  • $429 AVERAGE LOSS
1.3
Exchange, Refund and Cancellation Policy
Customer service
Website
Staff
Discounts and Special Offers
  • Price 3
  • Complete dishonest business model 3
  • Chat feature 3
  • Ease of booking 2
  • Your people were friendly and patient 1

Customers don't like

  • Horrible customer service64
  • Did not receive refund18
  • Given the runaround9
  • Poor phone service7
  • Failure to disclose and resolve6
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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