Booking vs Flipkey

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Booking

Travel Agencies
  • 0 ISSUES RESOLVED
  • 18 TOTAL REVIEWS
  • $4.3K CLAIMED LOSSES
  • $429 AVERAGE LOSS
1.3
Exchange, Refund and Cancellation Policy
Website
Customer service
Staff
  • Easy to use website and app 1

Customers don't like

  • Lied to2
  • Cancellation policy2
  • Liars2
  • Terrible customer service1
  • Wrong pricing1

Products by Booking

No items

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Flipkey

Hotels and Resorts
  • 5 ISSUES RESOLVED
  • 236 TOTAL REVIEWS
  • $230K CLAIMED LOSSES
  • $2.3K AVERAGE LOSS
1.5
Exchange, Refund and Cancellation Policy
Website
Customer service
Staff
  • Old flipkey 10
  • Old practices 8
  • Ease of use of website 4
  • Number of inquiries i receive 3
  • Website generates alot of inquiries 2

Customers don't like

  • Poor customer service38
  • Broken website21
  • Website19
  • Mobile application11
  • Customer service10

Products by Flipkey

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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