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Booking

Travel Agencies
  • 0 ISSUES RESOLVED
  • 25 TOTAL REVIEWS
  • $5.3K CLAIMED LOSSES
  • $375 AVERAGE LOSS
1.6
Exchange, Refund and Cancellation Policy
Customer service
Website
Staff
Discounts and Special Offers
  • Easy to use website and app 1

Customers don't like

  • Terrible customer service1
  • Dishonest descriptions1
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Expedia

Travel Agencies
  • 11 ISSUES RESOLVED
  • 1882 TOTAL REVIEWS
  • $920K CLAIMED LOSSES
  • $1.1K AVERAGE LOSS
1.5
Exchange, Refund and Cancellation Policy
Customer service
Website
Staff
Discounts and Special Offers
  • Price comparisons 9
  • Lower price 7
  • Easy website 7
  • Initial price 4
  • Never dealing with expedia again 3

Customers don't like

  • Extremely poor customer service45
  • Customer service24
  • Lack of response from expedia21
  • Substandard service15
  • False claims13
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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