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Booking

Travel Agencies
  • 0 ISSUES RESOLVED
  • 19 TOTAL REVIEWS
  • $5K CLAIMED LOSSES
  • $454 AVERAGE LOSS
1.3
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Website
Customer service
Staff
  • Easy to use website and app 1

Customers don't like

  • Lied to2
  • Cancellation policy2
  • Liars2
  • Terrible customer service1
  • Wrong pricing1
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Edreams

Travel Agencies
Has verified representatives
  • 2 ISSUES RESOLVED
  • 158 COMPANY RESPONSES
  • 185 TOTAL REVIEWS
  • $74.9K CLAIMED LOSSES
  • $823 AVERAGE LOSS
2.8
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Website
Customer service
Staff
  • Unprofessional 5
  • Pathetic 4
  • Advertised price 2
  • Flight and hotel 2
  • Product 1

Customers don't like

  • Customer service18
  • No refund policy10
  • Fraud8
  • Took my money8
  • Inaccuracies and phone charges8
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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