PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Book Of The Month Club and Netflix as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Book Of The Month Club
Netflix

Book Of The Month Club and Netflix Overview

Total reviews 240 8679
Company responses 0 0
Issues resolved 2 143

Book Of The Month Club and Netflix Consumer Ratings

Rank
143 out of 2535 in Periodicals & Publishing category
167 out of 3634 in Media category
Customer service
110 in category
138 in category
Website
124 in category
163 in category
Diversity of Products or Services
146 in category
160 in category
Price Affordability
153 in category
178 in category

Book Of The Month Club and Netflix Rating Details

Customer service
2.3
(107 reviews)
2.3
(2900 reviews)
Reviewer's quote

The customer service is crap and didnt help i asked for a specific thing and all they did was sent me a robotic answer that i already knew thanks allot for nothing..

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...And it's hard to get in touch with customer service because all the numbers is either not in service, no longer in service, or I get hung up on. Then when I call back I can't get anyone. Never experienced anything like this before...

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Website
2.8
(100 reviews)
2.5
(2621 reviews)
Reviewer's quote

My credit card wont work and I cant pay some other website to use it. I really feel like this is a rip off..

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...Using the website to cancel was impossible so I had to search on Google for the phone number. Representative was very helpful and polite. Phone number needs to posted on website and website needs to be easier to use...

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Diversity of Products or Services
2.8
(96 reviews)
2.5
(2568 reviews)
Reviewer's quote

Please don't call me a passed customer. That is insulting. I was pleasant on the phone and the agent was excellent. I had told her that I sometimes get too confused with technology so I did not lay total blame on your company. I very much enjoyed book of the month club while I was in it.

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Terrible, cancel Netflix services. Terrible Terrible Terrible Terrible Terrible Terrible Terrible Terrible Terrible Terrible Terrible Terrible Terrible Terrible Terrible Terrible Terrible Terrible Terrible Terrible Terrible Terrible Terrible Terrible Terrible 15 year customer no longer will be...

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Price Affordability
2.8
(94 reviews)
2.6
(2619 reviews)
Reviewer's quote

The quality of the hard backs and paper is SO poor compared to what you can get in store, and ends up being around the same price anyway($17) Most hard backs are $17-25 new. The books they pick seem random, or picked based on whatever publisher gave them the most money. These books are not...

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...There are really no good shows and the price is ridiculous for no reason..

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Book Of The Month Club and Netflix Pros and Cons

Pros
  • Books
  • Lots of good books
  • Selection
  • Good movies
  • Movies and series
  • Good shows
Cons
  • Difficult to contact
  • Not being able to cancel without forfeiting credits i paid for
  • Customer service
  • Customer service
  • None i can think of
  • Too expensive

Book Of The Month Club and Netflix Most Positive Reviews

Top rated reviews
5

I mistakenly used wrong email address to order a gift for someone and didnt receive my free add on book.

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5

I was not pissed. Maybe at my cellular company. They told me with my new phone I would get a reduced rate from Netflix...

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5

I received the wrong book in my June box, called customer service and it was easily resolved with a replacement being...

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5

Received a email saying my account would be canceled but customer service assured me everything is fine no action was...

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Book Of The Month Club and Netflix Most Critical Reviews

Lowest rated reviews
1

Inquiry about why you charged me money when my daughter gave me a free 6 book subscription. Put the money back in my...

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1

I can't connect customer care I done my payment but not solve my problem please payment bake my last payment

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1

It says it was closed for Thanksgiving break, and that they'll be back on the 29th of November, but it's now the 7th of...

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1

Look i understand the whole people handing out their passwords out sode of their house. But realistically you ain't...

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Book Of The Month Club and Netflix Latest Reviews

Recent published reviews
5

Please don't call me a passed customer. That is insulting. I was pleasant on the phone and the agent was excellent. I...

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5

I didnt have a complaint I was trying to reach out to someone in reference to a work from home job with Netflix. If ther...

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No votes

It was very difficult to resolve this issue. I still am not clear about how to get books that I was due from last year....

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No votes

I have not received open Netflix link for last 4 days. Very bad service. Bakwashhai not on time no to Netflix

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