PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Bongo Us and UPS Store as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Bongo Us
UPS Store

Bongo Us and UPS Store Overview

Total reviews
27
628
Company responses
0
1
Issues resolved
0
6

Bongo Us and UPS Store Consumer Ratings

Rank
178 out of 1047 in Transportation and Logistics category
131 out of 1047 in Transportation and Logistics category
Customer service
156 in category
112 in category
Website
187 in category
91 in category
Turnaround Time
103 in category
77 in category
Product or Service Quality
142 in category
103 in category

Bongo Us and UPS Store Rating Details

Customer service
1.1 (8 reviews)
1.4 (175 reviews)
Reviewer's quote

...and they tells me that the reason is Fraudulent activity , OMG , i'm old customer with old payments and deals with them , i tried to contact them but their customer service is Sucks , they tells you the same word "Fraudulent activity" i asked for details , and they replied with this f***in mail , you can see it in attachments , they told me to contact amazon , i did and sent them return label , but they refused to give the carrier my items , Don't use BONGOUS , they are scammers...

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...Ive called the ups customer service several times with no success with getting my package redelivered. Im still waiting to receive my package..

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Website
1.3 (7 reviews)
2 (95 reviews)
Reviewer's quote

...out, their lackluster customer service representative's response was "didn't you read the policies?" By the way, I still have not found any place on their website where I can find this information. Not only are checks and credit cards destroyed but ALL YOUR MAIL IS DESTROYED if it is stored there for more than 21 days WITHOUT NOTIFICATION. What the *** am I paying $30 a month for then? I was also...

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I ordered 10 yard signs from your UPS Store website. I specified that I wanted the same image on both sides of the yard signs. When I received the signs they were only printed on ONE side...

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Turnaround Time
1.4 (7 reviews)
1.7 (83 reviews)
Reviewer's quote

...I must be able to do my work when I have time available, as a busy working adult with a wife and baby, These issues are very frustrating. I still cannot access Bongo..

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It was time sensitive, and very important paperwork, it can't be resent, it can't be done over, and I don't have 6-8 weeks for mail to be delivered. This is very poor service and very unfair. How am I to know mail isn't being delivered when I'm getting my mail every day? They...

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Product or Service Quality
1.2 (5 reviews)
1.5 (127 reviews)
Reviewer's quote

...No excuse! UPS has much Better service! Expect to see Fed ex to go out of business. I give them a year maybe 2 ..

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...! I explained that I would pick up my item on Friday 06-19-2020 however I decided to go over and pick up my package on 06-16-2020 after work and your Customer Service representative need a vacation. Their was a old white guy over by returns and shipment that asked me what the *** was I coming in there tearing up the dam place because one of the horses that you use to block off a section so that a person doesnt fall in a wet spot fell over underneath ...

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Bongo Us and UPS Store Pros and Cons

Pros
  • Kinda good
  • Kinda cheap
  • Convenient location
  • Location
  • Clean
Cons
  • Very bad
  • Unreliable
  • Customer services
  • Customer service
  • Way i was treated
  • Store employees

Bongo Us and UPS Store Most Positive Reviews

Top rated reviews
No votes
5

UPS store Westminster Blvd. is a pleasure to do business with. The owner is pleasant, friendly, and cares about his...

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No votes
5

Paid $40 premium for small package to be delivered to Canada. Item went to UPS Canadian depot where it was held up for...

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Bongo Us and UPS Store Most Critical Reviews

Lowest rated reviews
1

I am an American living overseas and we have been Bongo customers for 7 long miserable years now and have given them tho...

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1

I shipped a large package to a NJ residence via the UPS Store on Zafarano in Santa Fe, NM. The label included the...

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1

Hi,

I have been a bongo customer since February 2010. At the bigining they offered great services, then the number of c...

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1

I ship with UPS almost daily. I do warranty work for another company and ship on both their account and my own. While us...

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Bongo Us and UPS Store Latest Reviews

Recent published reviews
No votes

I am a senior citizen ordered a pair of beautiful blue kaki slim pant for my grand son it seems I cant find my tracking...

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1.7

I was cut off at the intersection by a white sports car running the light. The lady in this car entered the parking lot...

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2

Bongo will not load. I need access so I can do my Homework. These intermittent access issues are very inconvienient. I...

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2

Nothing actually happened in the store because I've gone there 3 times and haven't gotten in. The first time was at...

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Bongo Us and UPS Store Products and Services

Most reviewed product and services
No votes
  • Ups Store Customer Care (72 reviews)
  • Ups Store Owner (27 reviews)
  • Ups Store Manager (13 reviews)