PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about MyUS and Bongo Us as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.



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MyUS and Bongo Us Overview

Total reviews
Company responses
Issues resolved

MyUS was first mentioned on PissedConsumer on Dec 9, 2012 and since then this brand received 70 reviews. It is 44 reviews more than Bongo Us received since Dec 28, 2012.

MyUS and Bongo Us Consumer Ratings

68 out of 1508 in Transportation and Logistics category
163 out of 1508 in Transportation and Logistics category
Customer service
139 in category
145 in category
79 in category
173 in category
Product or Service Quality
107 in category
132 in category

According to consumer ratings and reviews, MyUS ranks 95 points higher in the Transportation and Logistics category than Bongo Us. People gave MyUS 1.2 stars for Customer service criterion in Transportation and Logistics category and it is 248 points higher than the worst rated brand in this category. At the same time, Bongo Us was rated 1.1 stars for Customer service criterion in this category and it is 242 points higher than the worst rated brand in this category. If we look at Website criterion, than we see that MyUS has a higher rating than Bongo Us. Regarding Product or Service Quality criterion, consumers gave MyUS 1.4 stars and it is 72% greater than other in category. Bongo Us however was rated 1.2 stars and it is 66% greater than other in category.

MyUS and Bongo Us Rating Details

Customer service
1.2 (44 reviews)
1.1 (8 reviews)
Reviewer's quote

...Based on the comments of their customer service it was evidently stolen in their wearhouse („which rarely happens it you don’t purchase insurance...

Peter T

...and they tells me that the reason is Fraudulent activity , OMG , i'm old customer with old payments and deals with them , i tried to contact them but their customer service is Sucks , they tells you the same word "Fraudulent activity" i asked for details , and they replied with this f***in mail , you can see it in attachments , they told me to contact amazon , i did and sent them return label , but they refused to give the carrier my items , Don't use BONGOUS , they are scammers...

2.3 (40 reviews)
1.3 (7 reviews)
Reviewer's quote

to cancel the perfume order and ship the others, but he said it's already shipped and picked up by DHL (BTW: on the website says DHL express 1-4 days delivery) but DHL sent me SMS when they picked up the shipment saying 7 days to deliver, what a misleading. So Imagine this: 1- An orders cost me $25...


...out, their lackluster customer service representative's response was "didn't you read the policies?" By the way, I still have not found any place on their website where I can find this information. Not only are checks and credit cards destroyed but ALL YOUR MAIL IS DESTROYED if it is stored there for more than 21 days WITHOUT NOTIFICATION. What the *** am I paying $30 a month for then? I was also...

Product or Service Quality
1.4 (36 reviews)
1.2 (5 reviews)
Reviewer's quote

...What kind of service is this ??? Customer would have to ship to you first and then you will ship the package ??? 2. Also, there wasn't anything specified for the $5. 78 charge which you did and I consider this as fraudulent...


...No excuse! UPS has much Better service! Expect to see Fed ex to go out of business. I give them a year maybe 2 ..


MyUS and Bongo Us Pros and Cons

  • Disgraceful
  • That they offered a service
  • What they promised
  • Kinda good
  • Kinda cheap
  • Very bad experience
  • Worst service
  • Pathetic customer service
  • Very bad
  • Unreliable
  • Customer services

MyUS and Bongo Us Most Positive Reviews

Top rated reviews

i used myus for long time , and they have great support team , i joined with free package on the first month by usin...

No votes

MyUS and Bongo Us Most Critical Reviews

Lowest rated reviews

This *** company gave me very hard time. They lost me my package in their warehouse and they did not bother to search...


I am an American living overseas and we have been Bongo customers for 7 long miserable years now and have given them tho...

MyUS and Bongo Us Latest Reviews

Recent published reviews

Unfortunately I can not log in to my account. I tried every solution that Myus recommends but nothing seems to work....

Read all 70 reviews

Bongo will not load. I need access so I can do my Homework. These intermittent access issues are very inconvienient. I...

Read all 26 reviews

MyUS and Bongo Us Products and Services

Most reviewed product and services
  • Myus Shipping Service (33 reviews)
  • Myus Delivery Service (12 reviews)
  • Myus Packing Service (3 reviews)