PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Bongo Us and Lasership as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Bongo Us
Lasership

Bongo Us and Lasership Overview

Total reviews
26
1607
Company responses
0
0
Issues resolved
0
5

Bongo Us and Lasership Consumer Ratings

Rank
175 out of 1037 in Transportation and Logistics category
226 out of 1037 in Transportation and Logistics category
Customer service
153 in category
146 in category
Turnaround Time
101 in category
143 in category
Website
186 in category
195 in category
Product or Service Quality
140 in category
154 in category

Bongo Us and Lasership Rating Details

Customer service
1.1 (8 reviews)
1.2 (772 reviews)
Reviewer's quote

...and they tells me that the reason is Fraudulent activity , OMG , i'm old customer with old payments and deals with them , i tried to contact them but their customer service is Sucks , they tells you the same word "Fraudulent activity" i asked for details , and they replied with this f***in mail , you can see it in attachments , they told me to contact amazon , i did and sent them return label , but they refused to give the carrier my items , Don't use BONGOUS , they are scammers...

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Do not use LaserShip! If you order from a company that uses Lasership, please cancel your order ASAP! I called the Lasership Customer Service to follow up on my internet request to schedule my package for pick up at their office. While I was on the phone with an agent, she told me that my package...

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Turnaround Time
1.4 (7 reviews)
1.1 (612 reviews)
Reviewer's quote

...I must be able to do my work when I have time available, as a busy working adult with a wife and baby, These issues are very frustrating. I still cannot access Bongo..

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Every time I order from a company that uses Lasership. I get notifications that my package was delivered. But I never actually receive my package for more then a few days after! I think they are just trying to keep up there quota with there stores and say they have fast shipping but in reality they...

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Website
1.3 (7 reviews)
1.2 (582 reviews)
Reviewer's quote

...out, their lackluster customer service representative's response was "didn't you read the policies?" By the way, I still have not found any place on their website where I can find this information. Not only are checks and credit cards destroyed but ALL YOUR MAIL IS DESTROYED if it is stored there for more than 21 days WITHOUT NOTIFICATION. What the *** am I paying $30 a month for then? I was also...

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I looked again today only to see Lasership "claims" via their website that at 7:28pm it was loaded onto the vehicle for delivery, at 7:29pm out for delivery, and at 7:30pm it was delivered. I knew that was a lie because there was no way it could be delivered from Lansing to Springfield, MI in 60...

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Product or Service Quality
1.2 (5 reviews)
1.1 (625 reviews)
Reviewer's quote

...No excuse! UPS has much Better service! Expect to see Fed ex to go out of business. I give them a year maybe 2 ..

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...Terrible customer service also..

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Bongo Us and Lasership Pros and Cons

Pros
  • Kinda good
  • Kinda cheap
  • Very dissatisfied
  • Never again
  • Frustrating
Cons
  • Very bad
  • Unreliable
  • Customer services
  • Customer service
  • No delivery
  • Poor delivery service

Bongo Us and Lasership Most Positive Reviews

Top rated reviews
No votes
5

I order from Staples all of the time. Lasership delivers my Staples orders on a regular basis. Bah, the driver, is...

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No votes
5

I was online preparing to order an item when I saw an Amazon link on the retailer's website. Since I had signed up for...

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Bongo Us and Lasership Most Critical Reviews

Lowest rated reviews
1

I am an American living overseas and we have been Bongo customers for 7 long miserable years now and have given them tho...

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1

Like many other's I wish Amazon would cut ties with Lasership. Based on how long the complaints have been going on...

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1

Hi,

I have been a bongo customer since February 2010. At the bigining they offered great services, then the number of c...

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1

This is the worst delivery service. I cant believe newegg uses them since they must lose money wih lost packages....

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Bongo Us and Lasership Latest Reviews

Recent published reviews
2

Bongo will not load. I need access so I can do my Homework. These intermittent access issues are very inconvienient. I...

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1

Do not use LaserShip! If you order from a company that uses Lasership, please cancel your order ASAP! I called the...

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No votes

No response from BONGO, none whatsoever.

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No votes

I received a email saying my package was delivered but I never received the two item.

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Bongo Us and Lasership Products and Services

Most reviewed product and services
No votes
  • Lasership Delivery Service (1052 reviews)
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  • Lasership Vehicle Driver (66 reviews)