PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Bongo Us and Fedex as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Bongo Us
Fedex

Bongo Us and Fedex Overview

Total reviews
27
5536
Company responses
0
0
Issues resolved
0
35

Bongo Us and Fedex Consumer Ratings

Rank
178 out of 1049 in Transportation and Logistics category
168 out of 1049 in Transportation and Logistics category
Customer service
155 in category
136 in category
Turnaround Time
103 in category
132 in category
Website
187 in category
148 in category
Warranty
136 in category
92 in category

Bongo Us and Fedex Rating Details

Customer service
1.1 (8 reviews)
1.2 (1800 reviews)
Reviewer's quote

...and they tells me that the reason is Fraudulent activity , OMG , i'm old customer with old payments and deals with them , i tried to contact them but their customer service is Sucks , they tells you the same word "Fraudulent activity" i asked for details , and they replied with this f***in mail , you can see it in attachments , they told me to contact amazon , i did and sent them return label , but they refused to give the carrier my items , Don't use BONGOUS , they are scammers...

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I call Fedex customer service same day that my package was left it in their office and I asked them to cancel the shipment since I noticed that recipient was a fraudulent person. Customer service told me that they will return back to me the package when arrive the final destination and they never...

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Turnaround Time
1.4 (7 reviews)
1.2 (1333 reviews)
Reviewer's quote

...I must be able to do my work when I have time available, as a busy working adult with a wife and baby, These issues are very frustrating. I still cannot access Bongo..

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For the third time in the last 4 months FedEx has held up refrigerated packages, 2 containing cancer medication and one containing dietary flatbread, for no apparent reason and no notification. These were held until the contents were ruined all 3 times. When I called to request reasons why, was...

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Website
1.3 (7 reviews)
1.6 (1334 reviews)
Reviewer's quote

...out, their lackluster customer service representative's response was "didn't you read the policies?" By the way, I still have not found any place on their website where I can find this information. Not only are checks and credit cards destroyed but ALL YOUR MAIL IS DESTROYED if it is stored there for more than 21 days WITHOUT NOTIFICATION. What the *** am I paying $30 a month for then? I was also...

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...Due to COVID 19 their website said there might be a 2-3 day delay. So I wait until 2 August (3 days) with no delivery. Contact their customer Dis-service department...

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Warranty
1 (5 reviews)
1.3 (982 reviews)
Reviewer's quote

Internet has been down the barracks at fort campbell following a power outage, power came back on with an hour buts its 20 hours later and wifi is still out.

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I was given a barcode to use when returning a phone under warranty. I tried to take it to one location and they stated they could not take it because it had a battery on it. They directed me to the main office so we took it there...

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Bongo Us and Fedex Pros and Cons

Pros
  • Kinda good
  • Kinda cheap
  • Nada
  • No good
  • No pros
Cons
  • Very bad
  • Unreliable
  • Customer services
  • Very poor customer service
  • Customer service
  • Delivery service

Bongo Us and Fedex Most Positive Reviews

Top rated reviews
No votes
5

I don't understand why Fedex receive a package in Texas haul it to Troutdale, Oregon 40 miles from my home in...

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No votes
5

Never, ever, will I ever use Fedex Philippines! Or anyone of you out there. Their fees are enormous. The item that I b...

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Bongo Us and Fedex Most Critical Reviews

Lowest rated reviews
1

I am an American living overseas and we have been Bongo customers for 7 long miserable years now and have given them tho...

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1

I ordered an item off of amazon.com and the shipper chose fed ex to ship it to me. It was supposed to be delivered...

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1

Hi,

I have been a bongo customer since February 2010. At the bigining they offered great services, then the number of c...

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1

Fedex Useless Post (Smartpost)
I placed and order that was not supposed to go to Fedex but the disaster happened. The s...

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Bongo Us and Fedex Latest Reviews

Recent published reviews
No votes

I am a senior citizen ordered a pair of beautiful blue kaki slim pant for my grand son it seems I cant find my tracking...

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1.8

I used FedEx frequently for shipments for online shopping. At first things were fine and I got my package is no...

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2

Bongo will not load. I need access so I can do my Homework. These intermittent access issues are very inconvienient. I...

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1

I ordered a part for a tractor on 7/28/2020 there tracker said it was going to be here on 8/03/2020 well they lost that...

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Bongo Us and Fedex Products and Services

Most reviewed product and services
No votes
  • Fedex Delivery Service (2178 reviews)
  • Fedex Vehicle Driver (202 reviews)
  • Fedex Customer Care (175 reviews)