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Bonanza

Auctions and Internet Stores
  • 0 ISSUES RESOLVED
  • 81 TOTAL REVIEWS
  • $44.2K CLAIMED LOSSES
  • $1.8K AVERAGE LOSS
1.4
Customer service
Diversity of Products or Services
Website
Discounts and Special Offers
Turnaround Time
  • Apparent ability to restrict searches by location 1
  • Found what my girlfriend liked 1

Customers don't like

  • Being ripped off3
  • Give canned responses to enquiries3
  • Never help me to get money back for product not delivered3
  • Support or customer service3
  • Unreliable3
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Lazada Philippines

Auctions and Internet Stores
  • 46 ISSUES RESOLVED
  • 1619 TOTAL REVIEWS
  • $840K CLAIMED LOSSES
  • $3K AVERAGE LOSS
2.3
Customer service
Diversity of Products or Services
Website
Discounts and Special Offers
Turnaround Time
  • Cash on delivery 24
  • Website 14
  • Wide array of products 14
  • Fast delivery 13
  • Discounts 8

Customers don't like

  • Poor customer service84
  • Give false information43
  • Service31
  • Inconsistent delivery21
  • Delivery process16
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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