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Bonanza

E-commerce
  • 0 ISSUES RESOLVED
  • 236 TOTAL REVIEWS
  • $47.4K CLAIMED LOSSES
  • $1.5K AVERAGE LOSS
1.6
Customer service
Diversity of Products or Services
Turnaround Time
Website
Discounts and Special Offers
  • Worthless site 1
  • Item 1
  • Found what my girlfriend liked 1
  • Ease of setting up an account 1
  • Apparent ability to restrict searches by location 1

Customers don't like

  • Support or customer service3
  • Money laundering3
  • Give canned responses to enquiries3
  • No support2
  • Email only support2
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Lazada Philippines

Auctions and Marketplaces
  • 78 ISSUES RESOLVED
  • 2547 TOTAL REVIEWS
  • $1.6M CLAIMED LOSSES
  • $3.5K AVERAGE LOSS
2.0
Customer service
Diversity of Products or Services
Turnaround Time
Website
Discounts and Special Offers
  • Cash on delivery 26
  • Fast delivery 16
  • Wide array of products 15
  • Website 14
  • Discounts 10

Customers don't like

  • Poor customer service108
  • Give false information18
  • Service16
  • Slow when solving complaints11
  • Inconsistent delivery11
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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