PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Bonanza and eCrater as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Bonanza

Bonanza

Has Verified Representatives
1.7
eCrater

eCrater

1.7
Bonanza
eCrater

Bonanza and eCrater Overview

Total reviews
517
134
Company responses
41
0
Issues resolved
0
1

Bonanza and eCrater Consumer Ratings

Rank
91 out of 302 in Auctions and Marketplaces category
90 out of 302 in Auctions and Marketplaces category
Customer service
86 in category
106 in category
Website
100 in category
115 in category
Delivery Service
67 in category
87 in category
Diversity of Products or Services
105 in category
106 in category

Bonanza and eCrater Rating Details

Customer service
1.3 (187 reviews)
1.1 (33 reviews)
Reviewer's quote

...Their customer service is non existent..

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...The ecrater website portal to ask questions wasn't functioning, so I cannot even send them a request for details, and of course there is no email or customer service phone line...

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Website
1.8 (166 reviews)
1.5 (40 reviews)
Reviewer's quote

Hello my name is Charles Thompson III need help login to start my website Business on Bonanza. com..

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Placed order on 1/15 20. Item paid for when order placed.Sent 3 emails to seller (Goodncheap4U) no reply.Nobody from ecrater replies to complaints either.Save your money. Stay away from this ripoff website!

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Delivery Service
1.6 (164 reviews)
1.3 (35 reviews)
Reviewer's quote

...of the welds were not complete, some of the welds had air holes in them, the inside of the exhaust tubes had surface rust in them and the exterior welds had service rust on them. I tried calling the customer service number, it went straight to voicemail, and the automated voicemail recording was in Spanish. Did not give me an option for...

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They have no customer service phone number. They are very good at taking money but they provide ZERO support!!!..

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Diversity of Products or Services
1.7 (156 reviews)
1.7 (29 reviews)
Reviewer's quote

...NOTHING! I finically reached the Seller, sent an email telling them it didn’t work and I wanted a refund! No response!!! Bonanza should not sell phony products from phony venders! Beware. BTW I ordered from the REAL Plexaderm and it did...

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Please help send me my orderOrder No: 4732976Order Date: 2020-05-09/09:45:50ShipProduct URL:https://www.ecrater.com/p/12122756

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Bonanza and eCrater Pros and Cons

Pros
  • No shipment
  • No pros
  • Worthless site
  • To be determined
  • Affordable list prices
  • Thought it was a good website
Cons
  • No customer service at all
  • Horrendous lack of customer service
  • Customer no service
  • No contact from seller
  • Havent got my order in 2 weeks yet
  • No way to have human contact

Bonanza and eCrater Most Positive Reviews

Top rated reviews
5

If i buy a chain and i dont like it can i return it?

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5

Just want to know when when I will get my smartwatch

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5

I can't log into my account. Keep getting error. Logging in keep logging out complete

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5

Question resolved I received item I purchased Thank you

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Bonanza and eCrater Most Critical Reviews

Lowest rated reviews
1

I purchased and item and I never got it. I contacted the seller who sold me the item through Bonanza and never got back...

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1

Order placed 2-3-19, requested status of order approximately 10 days later, 2-19-19 no response!!!

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1

I ordered a product and it just never arrived. I went to the Bonanza website for help and the links just kept going in...

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1

I placed an order two weeks ago. STILl waiting for my shipment!!! Come on man!

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Bonanza and eCrater Latest Reviews

Recent published reviews
No votes

Ordered a naxa dual speaker for 282.00$ and I have not received my item. I have all the info and a photo of the...

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1

I ordered a mermaid tail april 13th,and its june 2nd,I still haven't gotten item...fangming the seller told me it was...

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1

Lenora_Chance aka Rhonda Goodwin who is a complete fake. She uses sites like Bonanza to lure people in under the guise...

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1

Please help send me my order
Order No: 4732976
Order Date: 2020-05-09/09:45:50
Ship
Product URL:
https://www.ecrater.com/p/12...

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Bonanza and eCrater Products and Services

Most reviewed product and services
  • Bonanza Shipping Service (136 reviews)
  • Bonanza Customer Care (42 reviews)
  • Bonanza Account (26 reviews)
  • Ecrater Shipping Service (46 reviews)
  • Ecrater Customer Care (11 reviews)